Does any body know of a fix please
I had this problem as well. It would crash everytime I tried open a new file, and then fail to restore anything after restarting.
I was able to "fix" the problem by completely reinstalling Acrobat and then redownloading from the CC page. Make sure you completely uninstall before you try to redownload, or the Application Manager will show that Acrobat is still installed.
What operating system are you using?
You'll need to go into the Acrobat program file to access the uninstaller (Acrobat X Uninstaller).
For Mac, go to Applications > Adobe Acrobat X Pro > Acrobat X Unistaller (shown below), or read this Adobe article.
For Windows 7, go to Start > Control Panel > Programs > Programs and Features > Adobe Acrobat X Pro > Acrobat X Uninstaller.
Sorry for being a pain but I can't seem to be in no mans land right now.
i have unistalled as per your last post. thought I'd got rid of everything. tried to reinstall, it says that it did... but as you pointed out above, the App Manager now show installed when it isn't...
Now the uninstaller isn't even in the folder ... Doh.
Do you know what I should do nto resolve the issue.
Again many thanks in advance.
No worries! If I remember correctly, I had the same issue. Is the Acrobat file still showing up in your applications/programs folder? If so, try dragging the whole Acrobat file to the trash and then emptying it.
EDIT: The CS Cleaner Tool is another quick way to completely remove any Adobe application.
LOL... just tried that too.. Oh well...
Hey thanks for your help though. Think I need to go back to school on this... I really should know how to do this after all these years.
PS just found the last bits in here...
In Applications > Utilities > Adobe Installers, select the Acrobat X Uninstaller and double-click it.
The the App Manager will recognise that its all uninstalled...
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