I have a folio which I am able to preview on my PC Content Viewer software, but will not seem to update on my iPad Content Viewer app.
I am running Folio Producer 12.2.4 on CS5.5.
I have updated the app to the most up to date version from the App Store. I have also tried uninstalling and reinstalling the app from scratch. It still won't load on my iPad!
Are there any common reasons for this that I can investigate? I have a pitch to deliver using the app at the end of the week - which if successful could mean investing in the DP Suite to a greater extent than we are now - but not if I can't preview the fruits of my testing!
All advice appreciated!
Thanks for responding so quickly, Adi... Yes, I have logged in (and indeed logged out and in several times!). I can see other folios that I have worked on - it's only one of them won't load up.
And this is an answer? I have the same problem but why Adobe force me to throw away my time in this way? My euros was good when Adobe has taken them but in return Adobe give me a BETA version of DPS and force everybody to update every month for fix a hundreds of bugs. I'm very upset, the quality of DPS is very poor and and I know what I mean, I'm using it for almost 2 years.
Yup...that's answer. If you have a problem with it, I suggest you wait four or five more years for this technology to mature.
Right now it's still in its infancy and this this is the kind of little annoyance we all have to put up with.
Adobe want a lot of money for a service still in BETA, this is a shame. The past month I throw away 20 days of work for Adobe fault and every day arrive a new problem, my work became an hell for this problems. Just look at this forum to realize how many things do not work and the list of bug fix in every new relase (now we're at the 21th version!). Adobe is very clever, has a thousand of beta tester who not only pay for a poor service but that also help to improve a product still immature.
I must say that's not my experience. I wish every piece of software I use had forums like this where within half an hour of posting a problem I had a solution. I couldn't care less if the solution is pretty or not, so long as it works.
Software companies can't win. They release something new this way, with an accompanying support forum, and they're accused of beta testing by proxy. They release something new, say it's finished and let us get on with it, and they're accused of not testing the product enough first.
I haven't paid a penny so far - all the folio testing I've done has been done for free. The plan is to pitch the concept to my company on the basis of what I've developed so far and if they go for it, then start paying. I won't put the money into something like this without being sure that some form of support exists. So far so good as far as I'm concerned!
And thanks again, Bob.
I use Adobe software from 1993 and I never had any problems. Since using the DPS I had a problem after the other... this means the DPS is still immature and we still are all beta testers. I had to wait a month and I have talked to dozens of people who knew zero (the infamous "gold assistance") only to have solved a problem that was the Adobe fault, this is the fast service of which we speak?
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