After about 12 hours, I am no further forward... Having trawled through a number of posts on this and similar subjects I am really up against the buffers.
The requirement is simple - getting Abobe Encore CS5.1 to "see" my request to use a Chapter Marker it gives me as one of three in the Manual Option section during the build process.
I had no issues with DL authoring in CS4, but CS5 is giving me a lot of grief.
I have a timeline of 67 minutes with 6 Chapter Markers. The first two are within the first 10 minutes, CH3 at 36 minutes, CH4 at 38 minutes, CH5 at 41 minutes and CH6 at 61 minutes.
I am using Verbatum DL +R DVDs (I have used no other these last three years) with a write speed of x4 or x2.4.
Once I have built the NEW project, imported the video and placed the Chapters as above (all except CH3 at fade-to-black points) I select 8.54 GB dual layer, Side one, Manual and proceed.
At the invitation to select the manual point Encore offers me CH3, CH4 and CH5. No matter what I select, it places the break point at about 33 minutes (about half way) and in doing so screws up my own Chapters by placing it's own (invisible in the timeline) chapter thereby shuffling all mine. As a result I lose sections or get repeated sections.
I tried building to Folders and using ImgBurn. This confirms the insistance on using a halfway point - same too building to an Image the chapter and cell are never my selected, always a cell at about the halway point.
Adobe Encore is not recognising my selection (at its own invitation).
I have deleted the project and cache - rebooted and built the project from scratch importing the video - creating the timeline and adding the Chapters - always the same.
I have followed some of the points given using Folders in ImgBurn - it simply is not working for me. It's almost like Encore is screwing the build and the build is the same as though the settings are held in cache.
As mentioned, I have cleared all previous builds and their files and deleted the media cache with no joy.
I'm getting to the point whereby the only choice left to me is to split the project timeline and build the project as two separate DVDs (as the timeline is only just over the capacity for a single sided DVD (3 minutes).
As for PCG Edit - doesn't seem to want to run on my workstation (PC i7 24GB RAM - 3 separate drives in RAID combo and separate OS SSD).
Can someone help me find out what has happened to Encore as it does appear that after every "upgrade" somthing gets a little worse judging by my CS4 experience.
One reason Encore creates a new chapter (and the only reason I can think of that img burn would choke) is that there is simply too much material for a layer, no matter how you split the layers using your chapters.
I don't see how that can be with material that barely warrants dual layer, but what else can it be.
If that is the case and there is really no other place for a "silent" chapter (that you add, and can therefore plan for in your chapter selections - or nonselection in this case), you might reduce the datarate so that 2 chapters can now fit on one layer.
You don't say, but you are running "as administrator," right?
Yes, running "as admin"
Not quite with you "...too much material for a layer."
I often run to about 65 mins to just fit a single layer - perfect, but this project ran over - and I can't take anything out.
I am loath to change the sample rate as my SD quality (from a combo of AVCHD and MPEG2) Sony NX5 and Z5 really hit the spot for max res in SD (9.4 Mb/s). The Encoded spec for Encore is legal (or so it would seem) for Encore in a single layer (no issues or errored DVDs), and as I said in the OP I had no issues like this in CS4 (yes, apart from the known buggy stuff).
But why would Encore offer me a number of break points in placed chapters only to ignore them consistantly?
My first build went through and honoured the chapters, but put the layer change halfway - but didn't screw the build. There was a production reason I had to change the timeline content - one shot change of the same duration. I would certainly settle for that at this stage. Interestingly, I built to Image and did an IMGBurn (as I do do for all DLs). But as you say, IMGBurn is choking on what's been passed to it from Encore. I am trying to replicate that first build.
By the way, all my Chapters in the timeline preview perfectly in Encore - it's just when I ask for the build it all goes wrong (seemingly).
Many thanks again Stan. Appreciate your reply.
I'm partly guessing, but one explanation offered here for the layer break issues is that Encore must split them so that neither side is over half. Sounds kinda obvious when I say it that way.
The situation that always made sense to me is a single timeline with no chapters. There's no place to break it, so Encore adds a chapter. So split the DVD in to 3 sections. If you can add either 1 + 2 or 2 + 3 is more than one layer, Encore may think ahead of time that it can offer you the only breaks it sees, but in the end, it has no options.
Imgburn should be able to do this, except it would have the same problem.
I would look for an edit about midway through the middle timeline to add a fade and marker.
I think you are correct as this is defying gravity.
You would think that 3 or 4 minutes worth of content over you could use DL - but Adobe says no.
Unfortunately Stan, no can do with the fade or relief as a mid-way point - and here we are talking about the first 10-50 minutes of the project, which according to Encore is available to place the break.
After 24 hours of trying every which way on this I have given up using DL. Instead reverting to 2 separate timelines on 2 single layer DVDs (a dual pack whereby the client might believe this is better value). I missed the deadline today - but nobody died.
In the amount of time spent on this issue I could have re-installed the software - except it won't, due to Patch warnings it sees fit to cancel my install attempts. No, I haven't got time to hang around the phone with Customer Support while they root around (past experience). Shame on you Adobe - $1000s and you can't even re-install this stuff after patching.
Another reason I do not intend "upgrading" to CS6 even though they offer little add-ons to tempt me as what even works in CS5 now could very likely not work in CS6.
Yes, you guessed it - I am not happy with the lack of attention Adobe has given the issues of DL burning in Encore, noticable by their silence in this matter despite Bug Reports.
But thank you kindly Stan...
For all the dual layer discs I produce I make a single layer custom folder the same size as a dual layer disc, 8.4GB. This forces Encore not to add an extra chapter point or add any layer break. I then use Imgburn to produce the ISO file.
Tried this in a couple of ways.... popup claimed illegal something or other... can't remember precisely what, but I had passed caring by that time. Believe me, after 12 hours you've done just about everything. Never, and I repeat never had I ever had to do this in CS4.
Made it as two single sided discs - customer happy - I'm happy.
Thanks Richard - I had read about this action in a previous thread, but it didn't work for me.