Skip navigation
super360
Currently Being Moderated

PS CS6 EXT, not seeing new memory?

Jun 25, 2012 3:29 PM

Just upgraded to 32gigs vs the 16 I had and it's working, tested with system reporting programs, etc. And They all show the 32gigs of memory. Went into PS to preferences to change memory usage by PS and it still only shows 14769 of available memory.

 

Do I need to reinstall PS or what to get it to see the new memory total?

 

This is on Win 7 64, PS 64

 

Regards,

 

Robert

 
Replies
  • Trevor Dennis
    5,873 posts
    May 24, 2010
    Currently Being Moderated
    Jun 25, 2012 3:36 PM   in reply to super360

    That's odd.. When you say system reporting apps, you mean like Speccy?  How about in Task Manager?  You are definitely looking in Preferences for Photoshop 64bit?  I am sure you are.  What version of Photoshop?

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 25, 2012 4:44 PM   in reply to super360

    Super360,

     

    My first stop would be into the BIOS via SETUP at boot. Check everything there.

     

    Also, check that you have populated the correct slots on the MoBo, with the correct RAM sticks.

     

    You might also find one, or more of the tools in this ARTICLE useful for checking things.

     

    Good luck,

     

    Hunt

     
    |
    Mark as:
  • Trevor Dennis
    5,873 posts
    May 24, 2010
    Currently Being Moderated
    Jun 25, 2012 9:11 PM   in reply to super360

    There are lots of hits if you Google 'RAM hardware reserved'.

     
    |
    Mark as:
  • Currently Being Moderated
    Jun 26, 2012 5:53 AM   in reply to super360

    Is this Windows 7 Home Premium? That is throttled to 16 GB RAM. You'll need at least Professional to see more.

     
    |
    Mark as:
  • Noel Carboni
    23,471 posts
    Dec 23, 2006
    Currently Being Moderated
    Jun 26, 2012 10:12 AM   in reply to super360

    Stupid?  They're actually going to get money from you, right?  Did you forget that Microsoft is a business?  The memory maker got money from you, why shouldn't the software maker as well?

     

    It may not be pleasant to think that such limitations are arbitrarily imposed, but the limitations of the various versions are there and have been published plainly for a long time.  For example:

     

    http://en.wikipedia.org/wiki/Windows_7_editions

     

    Note the link to the description of the Windows Anytime Upgrade in the second paragraph at the above link.  That will be your path to using that extra memory.

     

    -Noel

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points