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Unable to confirm email address

Jun 22, 2012 10:06 AM

Tags: #problem #browser #browserlab

I have tried repeatedly to confirm my email address when signing up for BrowserLab. I received the "Please verify your email address" email from browserlab, but when I click on the confirmation link, I receive the message, "There was an error with this action. Try again later." I copied and pasted the url into my browser, tried other browsers (Mac OS 10.5.8, Firefox 13.0.1, Safari 5.0.6 & Chrome 19.0.1084.56) with no success. I would really like to start using this service, but I am prevented from doing so. Is there something I can do to be able to login?

 
Replies
  • Currently Being Moderated
    Jun 26, 2012 11:01 AM   in reply to Snackyclown

    Hi Snackyclown,

     

    I'm not sure what's going on, but will check into it. Can you email me your Adobe ID and include the verification email you got? Send it to mrausch (at) adobe (dot) com

     
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  • Currently Being Moderated
    Jun 26, 2012 3:53 PM   in reply to Mark Rausch

    Snackyclown, ignore the verification email, try logging into BrowserLab with the credentials you sent me and let me know whether or not you can get in.

     

    Mark

     
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