Skip navigation
Currently Being Moderated

Troubleshooting Adobe Acrobat PDF Portfolios and Flash Player

May 14, 2012 9:47 AM

Tags: #flash #portfolio #issues #flash_player #acrobat_pro #pdf_portfolio #urgent #troublesooting

Urgent Issue. We have a large number of corporate reference files in Adobe PDF Portfolios, created in Adobe Acrobat Pro 9.

(1) Since Adobe moved the Flash Player to a separate stand-alone app, the contents of the existing PDF Portfolios are not visible or accessible.

(2) I created a new PDF Portfolio to troubleshoot the problem. After adding files to the Portfolio the files are not visible either. Adding the same file a second time triggers a message that the file already exists, but the file is not visible in any of the layouts.

I get a message that I need to have Adobe Flash Player as a separate app when I open existing PDF Portfolios and it provides a link to the download page. But my computer already has Flash Player 11 installed as a separate app.

How do I get Flash Player and Adobe Acrobat 9 to play together to restore the original functionality?

 
Replies

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points