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I get an error trying to download Adobe Edge Preview and the installation fails. The error message I get is below. What do I need to do?
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, WARNING: DW020 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 3 warning(s)
WARNING: DW020: {7063F411-F112-433A-999D-BCB03DFAEDD8} Adobe Edge Preview 1.0.0.0 conflicts with: {7D93FF40-D9BE-4E15-9591-FD1C72FE8734} Adobe Edge Preview 1 1.0.0.0
Please uninstall these products, restart your computer and then run this installer again.
WARNING: DW020: NOTE: Cannot set action to the payload {7063F411-F112-433A-999D-BCB03DFAEDD8} Adobe Edge Preview 1.0.0.0 as conflicting payload is installed.
WARNING: DW020: {7063F411-F112-433A-999D-BCB03DFAEDD8} Adobe Edge Preview 1.0.0.0 conflicts with: {7D93FF40-D9BE-4E15-9591-FD1C72FE8734} Adobe Edge Preview 1 1.0.0.0
Please uninstall these products, restart your computer and then run this installer again.
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I'm not sure but there seems packages on the system witch prevent you from installing the software. These are listed in a .db to prevent corrupt installations.
Maybe you did install some previous versions of Edge so these are conflicting? There is a cleantool to remove old installation but I'm not sure this also clears the listed packages in your error message.
See also the thread on the forums: http://forums.adobe.com/message/4266577
Maybe some developers are willing to help you out it is still a beta/preview so there are people active too help you out I suppose.
I'm not sure but something like: open /Library/Application\ Support/Adobe/Uninstall/{7D93FF40-D9BE-4E15-9591-FD1C72FE8734}.app to remove the conflicting package...