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KaronEdleson
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Help in reinstalling plug-ins on my new account on MAC for Elements 10.

Jun 26, 2012 6:12 PM

Tags: #elements #10 #plug-ins

Recently, I spent many hours and several CHAT sessions trying to figure out what happened to my Elements 10 app.  It seemed to have crashed or something and finally Adobe tech support had me open a new MAC account and we reinstalled Elements 10 again.  Now, I would like to add my plug-ins to Elements 10 on my new account.  The last thing I want to do is mess up and be in a bind again, so if anyone knows how to take my three Topaz plug-ins from my old account to this one, I sure would appreciate it!  Thanks!  My MAC is 10.6.8

245 Views   3 Replies   Latest reply: Barbara B., Jun 27, 2012 4:47 AM
 
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  • Barbara B.
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    1. Barbara B.,
    Jun 26, 2012 8:49 PM   in reply to KaronEdleson
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    What do you mean by a new mac account? A new user? How did you migrate over all your other documents? Is the previous account still on the computer?

     
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  • KaronEdleson
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    2. KaronEdleson,
    Jun 26, 2012 9:11 PM   in reply to Barbara B.
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    Yes, the previous user account still exists and has everything but Elements 10.  I now have to restart the computer and sign into the new user account when I want to use Elements.  I need to know how to "transfer" my Topaz plug-ins to the new user account.

    The only thing I have on this new user account is Elements 10.  The previous program was uninstalled and I basically started over.  It's a huge hassle but it was the only thing the techs could do! 

     

    Sent from my iPhone

     
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  • Barbara B.
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    3. Barbara B.,
    Jun 27, 2012 4:47 AM   in reply to KaronEdleson
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    Well, since it's a done deal at this point, the easiest way is to reinstall them from scratch.

     
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