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jif50
Currently Being Moderated

Adobe Flash Player 11-ActiveX

Jun 26, 2012 8:11 AM

I have a Windows 7 64bit OS and Internet Explorer 64bit.  I tried to view the video from this URL: http://www.space.com/16249-air-force-x37-b-landing-video-comments.html , but kept getting the prompt that "You need to update your Flash Player".  I've installed and uninstalled the subject player about 3 or 4 times.  It gives the the "installation successful" prompt, but it's not working.  I was going to try to install Flash Player 10, but it's not compatible.  Any suggestions?

 

The application is listed on my Control Panel/Programs and features.

 
Replies
  • Currently Being Moderated
    Jun 26, 2012 11:00 AM   in reply to jif50

    Hello,

     

    Welcome to Adobe Forums,

     

    I assume that you are using Internet Explorer Version 9, please make sure ActiveX Filtering is not checked.

     

    1) Launch IE9

    2) Click on Tools and if ActiveX Filtering is checked, click on it again.

    3) Close IE9

    4) Launch IE 9 and access that same URL again you mentioned on your Post

     

    Hope this helps !!

     

    Thanks,

    Vikram

     
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  • Currently Being Moderated
    Jun 27, 2012 8:46 AM   in reply to jif50

    I saw the video you mentioned using the latest Flash Player without issues.

    Could you please see the following page and let us know what you see: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

     

    Thanks,

    Sunil

     
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  • Currently Being Moderated
    Jul 7, 2012 12:27 PM   in reply to Sunil_Bhaskaran

    The past 2 weeks I have downloaded, installed & removed Adobe Flash Player ActiveX about 50 times.  It still does not work.  I have 5 month old ThinkPad E520, Win 7 64bit, IE9.  I unchecked ActiveX in IE; I went down the detailed Internet option settings re: enabling script, etc.  Closed out IE & watched it "download & install".

     

    Still doesn't work ..... frustrating?  Absolutely.  I have poured hours into trying to figure this out.

     

    On my "Control Panel" it still shows:  "Flash Player (32 bit)" separately.  Then, under 'Programs & Features' it shows "Adobe Flash Drive ActiveX".  The 'Program & Features' section is where the programs are listed & allows one to uninstall them.

     

    I am at a loss as to what the solution is? 

     
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  • Currently Being Moderated
    Jul 7, 2012 1:07 PM   in reply to w10000

    Further addition to my comments.  I have gone to the link referenced: 

    http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

     

    Each time it show a "blank" area.

     
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  • Currently Being Moderated
    Jul 7, 2012 5:07 PM   in reply to w10000

    Finally solved!  Key was the "Manage Add Ons" function; need to enable the Shockwave Flash Object. What a headache!  Had to search the internet to find the solution.

     

    Adobe "help" is just a maze of blocked doors and hoops to jump through, registration and chat lines that tell you it is a 'technical problem' not a customer service issue; then, since one has not purchased an Adobe product it is difficult to find any help unless you 'wing it' on the internet.

     
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  • Currently Being Moderated
    Jul 7, 2012 9:29 PM   in reply to w10000

    w10000 wrote:

     

    Had to search the internet to find the solution.

    There is also a FAQ that contains most solutions, e.g. Enabling Flash Player in Internet Explorer 9.

     
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