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xpc123
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cannot download tells me invalid serial number

Jun 27, 2012 11:56 AM

Will not let me download, says invalid serial number

 
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  • Currently Being Moderated
    Jun 27, 2012 1:15 PM   in reply to xpc123

    What are you trying to install?  Are you able to locate the same serial number under your account at My Adobe on http://www.adobe.com/?

     
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  • Currently Being Moderated
    Jun 27, 2012 4:15 PM   in reply to xpc123

    xpc123 I would recommend contacting our support team.  They can look up your serial number and help verify it's validity.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

     
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