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Noel Carboni 23,514 posts
Dec 23, 2006
Currently Being Moderated

Bug:  Can't attach an image to a post during edit

Jun 27, 2012 2:53 PM

Edited a post I had just made:

 

  • Opened a couple of blank lines.
  • Hit the camera icon
  • Hit the [Browse...] button
  • Selected the file and had its path appear in the Insert Image dialog field.
  • Hit the [Insert Image] button.
  • Got this failure:

 

 

CantAttachDuringEdit.jpg

 

I couldn't attach the image to this post either, even though it's an under-200K JPEG saved from Photoshop CS6 at quality 10.  Here's a link that will take you to a copy of the file:

 

http://Noel.ProDigitalSoftware.com/temp/CloneAndPatternStamp.jpg

 

 

This is my second attempt to post this.  First time I typed in this post I got this message:

 

ThisIsAMistake.jpg

 

It's an interesting approach, making it particularly difficult to report bugs. 

 

-Noel

 
Replies
  • Currently Being Moderated
    Jun 27, 2012 3:15 PM   in reply to Noel Carboni

    Adding a reply with no image. I will then edit the reply to add an image to test.

     

    Now adding an image:

     

    screenshot.png

     
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    Jun 27, 2012 3:20 PM   in reply to adobe-admin

    I haven't been able to recreate the error. I tried editing the post here. I also tried creating a new thread and editing that to add an image. Will continue testing with other accounts.

     
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    Jun 27, 2012 4:14 PM   in reply to adobe-admin

    adobe-admin wrote:

     

    I haven't been able to recreate the error…

     

    Ah, but you did.  The image is missing in post #1.  

     
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    Jun 27, 2012 4:24 PM   in reply to adobe-admin

    Station_two is right. I get a non working link in Firefox/Mac, a box with a non working link in Explorer/Win7, and a box with a "?" sign in Safari/Win7.

     
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    Jun 27, 2012 8:32 PM   in reply to Noel Carboni

    I don't see what the problem is -- all images are in the posts...?

     

    Partial image from the original post:

    imp.PNG

    Looks like that was a temporary "glitch".

     
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  • Currently Being Moderated
    Jun 27, 2012 8:42 PM   in reply to Pat Willener

    Pat Willener wrote:

     

    I don't see what the problem is -- all images are in the posts...?

    ...

    Looks like that was a temporary "glitch".

    What do you see in post #1 in this thread?

     
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    Jun 27, 2012 8:47 PM   in reply to Claudio González

    Right - I didn't read it enough carefully; the image that Noel attempted to post is not there.  Other images are.  Sorry!

     
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  • Currently Being Moderated
    Jun 28, 2012 5:36 AM   in reply to Noel Carboni

    Hmm, one thing I noticed is that now when you go and edit a post, it uses the Advanced Editor. I wouldn't have expected that to make a difference, but...

     

    Now maybe it always edited a post in the Advanced Editor, but I can't remember.

     

    Niall

     
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    Jun 28, 2012 6:35 AM   in reply to Noel Carboni

    Noel,

     

    Good news.

     

    Not sure if I mentioned it upthread, but with one of the major Jive updates, about a year ago, my IE7 stopped attaching an Image. Tried IE8 on another machine, and no go. Went to Chrome, and instantly had the capability restored.

     

    Thanks for your testing,

     

    Hunt

     
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  • Currently Being Moderated
    Jun 28, 2012 9:50 AM   in reply to Claudio González

    I saw my embedded screen shot in reply #1 yesterday, and still see it today. Is it still missing for other people?

     
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    Jun 28, 2012 10:02 AM   in reply to adobe-admin

    Here is a screen shot of what I see in my reply...

    embed.png

     
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  • Currently Being Moderated
    Jun 28, 2012 10:26 AM   in reply to Noel Carboni

    You are probably right. Don't know if it is because of account rights, or because the image was uploaded from my computer, but I do see the broken link to the image when I look at it in IE and am not signed in.

     

    Still investigating.

     
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  • Currently Being Moderated
    Jun 28, 2012 10:36 AM   in reply to adobe-admin

    Logged in with a different admin account and can see the image. Off to Jive...

     
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  • Currently Being Moderated
    Jun 28, 2012 10:40 AM   in reply to adobe-admin

    One more comment. Signed in with a non-admin account and I can still see the image, at least in Firefox. and in IE. It is only when I'm not signed in at all that I don't see the image in the first reply.

     

    And now after signing out, I can still see it in IE.

     

    This should be fun to diagnose...

     
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  • Currently Being Moderated
    Jun 28, 2012 2:19 PM   in reply to adobe-admin

    adobe-admin wrote:

     

    ...

    This should be fun to diagnose...

    Yes, it should, because this is what I get in Safari 5.1.7:

    Safari.JPG

     

    and this is in Explorer 9:

     

    Explorer.JPG

     

    both in Windows 7; both screenshots of a couple of minutes ago. And Firefox/Mac just shows a broken link.

     
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  • Currently Being Moderated
    Jun 29, 2012 3:46 PM   in reply to Claudio González

    Testing again. FIrst posting without an image.

     

    embed.png

     

    Now editing to add an image...

     
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    Jun 29, 2012 3:46 PM   in reply to adobe-admin

    Can everyone/anyone see the image in the previous post?

     
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    Jun 29, 2012 3:51 PM   in reply to adobe-admin

    Not on Chrome on PC, as of 3:51PM PDT, June 29.

     

    Hunt

     
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    Jun 29, 2012 3:54 PM   in reply to Bill Hunt

    Thanks, Bill.

     

    It looks like if I am signed in as a regular user I cannot see it either, but if I sign in as an admin I do. And then the browser must cache it, as I can sign out and back in with the regular account and I can see it.

     

    John

     
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  • Currently Being Moderated
    Jun 29, 2012 3:57 PM   in reply to adobe-admin

    I am viewing with the MOD Console, and that alone, does not do it for me.

     

    It came up with the little "broken image link" icon, and even clearing my cache did not change that.

     

    Sorry,

     

    Hunt

     
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  • Currently Being Moderated
    Jun 29, 2012 4:05 PM   in reply to adobe-admin

    Hi,

     

    "embed.png" is not visible on Chrome on Mac OS 10.6 OR IE9 on Windows 7.

     

    Niall

     
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