In an attempt to resolve the issue, I uninstalled my existing version of Flash and therefore do not have a working install on my PC.  Please contact me to troubleshoot the issue.  I am receiving the 'metafile download failed' message when attempting to install 10.3.

[email address removed]

I am also having this problem with my proxy server/URL filter.  (Cisco Ironport)

As suggested in other threads, it seems to work if I change my proxy settings to IP address and port number, but I get the "metafile downlod failed" message when using my .PAC file.

When I compare log files from the URL filter, there is a clear difference in the traffic logged through the proxy when using IP/port number.

my email is: [email address removed]

my email address is basil.thompson@optimalenergy.co.za

I am attempting to install the adobe flash active x control , using internet explorer. The download of the DM seems to work, but when it runs, it gives the

"metafile download failed" with the yellow triangle.

Its in a corporate environment, using IE 8, although I dont think that matters as its a download manager. Its probably the proxy causing the problem, even though I have the firewall client installed which allows most programs to comunicate with the proxy that dont have proxy specific settings.

I can test without proxy in place, as I am the tech here, and I can plug the laptop into a port that is wired up outside of the firewall, but thats a bit of a pain to do, but will do if needed. The firewall client we use, is the TMG firewall client, and the proxy is TMG medium business gateway edition.

yip, its definately working now - the swf file I have been trying to get to play, using some flv and swf player, now plays without giving the "adobe flash active x is needed" error that made me try install the active x control from the site - which gave the metafile error. So running the install_flashplayer10ax_gtbd_aih.exe gives the error, but going to a site, that has the active x packaged as an option to install - works

What happens when you try to install? Can you give detailed error messages else there is no way anyone can help as the possibilities are to vast as far as reasons go.

You can try downloading an archived version, on the web site - the adobe site - you look for "archived versions" there you can download a zip file - with 10.1 in it, that may be one solution for you. Else go to the site I mentioned - they can a different method to install it - directly from the site - without needing to download the adobe installer or download manager that causes the problem - its not what you can call a fix - but its a temporary workaround until adobe fix their packager or installer on their site. The other web site I listed there has a flash video showing off some product they sell, a gps thingy, either way, thats not important - but at least there you can install the active x control.

It might be a version issue then, if the one you installed via the stand alone was slightly outdated perhaps? If its the archived adition then I imagine that to be the case. Adobe has acknowledged that they have a issue with their download package - so I would not stress too much about this issue, as they will correct it. I cant imagine that its a show stopper for your company, probably more of an annoyance for the moment. However, if its urgent you get the most recent version installed (assuming I am correct in thinking you used an archived edition) - you can try get the latest edition by using this link adobe sent me.

This is the correspondence between Yuko from adobe and myself...

Hello,

Thank you for providing information about the problem of "metafile download" failure.

Yes, the problem is not with your proxy environment, but the problem is with our download manager and its incompatibility with some network environments with proxy and/or firewall.

We are actively working with vendor to resolve the issue.

While we are fixing the issue, if you need a link to download a standalone version of Flash Player without the download manager, please let me know.  I see on your forum post that you have resolved the issue, but in case you need to install Flash Player on other machines on the corporate network, I'm happy to provide a link.

If you would like a link for Flash Player standalone installer, please let me know if you will be installing on Microsoft Internet Explorer or for other browsers.

Sincerely,

Yuko Chapman

QA Lead, Global Applications

Adobe Systems Inc.

Er, yeah, sorry, wasn’t a link after all, I meant to write that in after pasting in the text from the other email into my reply to you. Please email Juko, as he indicated that he could provide the link. Perhaps forward the email I sent you to him, so he has some sort of reference.

Kind Regards

Basil

Hello everyone,

I just tried what Brupin had suggested by changing the proxy.

And it works, I now have to find out what the cause root on the other proxy of the incident is.

Kind regards,

Hello Yuko,

I recently uninstalled then attempted to reinstall Adobe Flash on my computer and received the "metafile download failed" error message.  While I seem to be able to download Flash player from certain sites, I cannot download the latest version.

I would certainly appreciate any assistance you migth provide, as I understand you are currently attempting to resolve this issue.  Many thanks!

Mike M.

can you tell me how to get the copy of the install file. We have

had lots of users at my company who cannot download this.

please email me at arthur.williams@fedex.com

Thanks Yuko.

Yuko,

I have also been troubled by the metafile download failure and would like your help.

I have uninstalled previous flash players, downloaded and run the installer seperately but cant get past the error message.

My system is XP SP3 with IE8.

Thanks in advance for your help,

Ross

Below is the reply from Yuko Chapman at Adobe.  I replied to one of his posts and he promptly sent me the reply.  If my reply to you does not help maybe you should contact Yuko.

My system is XP-SP3 + IE8.

The link worked to allow the install of Flash Player but my original issue of not being able to view YouTube videos continued, which is why I was trying to upgrade Flash Player.

The YouTube issue was fixed by going to Tools/Manage Add-ons and "enabling" Shockwave Flash Object.  This was posted on the YouTube Forum.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Yuko's reply,

"Thank you for your post on Adobe Forum, and I sincerely apologize that our download manager is causing issues.

Here is a link to download Flash Player 10.3 for Internet Exploer without the download manager:

http://get.adobe.com/flashplayer/completion/?installer=Flash_Player_10 .3_for_Windows_Internet_Explorer

After downloading the file, please run the file to install Flash Player on your Internet Explorer.

Yuko Chapman

Adobe Systems Inc."

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Hope this helps,

Ross

I was having so much trouble with this error , but now it is resolved...!

Thankyou.