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Acrobat Pro X crashing so uninstalled and now application manager says its installed yet its not.  H

May 11, 2012 9:07 AM

Tags: #acrobat #creative_cloud

I installed all the Creative Cloud apps last night.  Acrobat Pro X is not working.  When opened it opens and then crashes.  I uninstalled today and deleted the pref files in my library folder after the unistall.  When I open the Application Manager is shows that Acrobat is installed.  How do I reinstall the application? Where do all the programs download so you can reinstall if needed? FYI, I am on a Mac.

563 Views   3 Replies   Latest reply: davidmarcashton, Jun 28, 2012 6:26 AM
 
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  • Preran
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    1. Preran,
    May 11, 2012 9:09 AM   in reply to VisionSnap
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    Hi VisionSnap,

     

    How did you uninstall? Did you drag it to the trash bin or did you run the uninstaller?

     

    Thanks,

    Preran

     
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  • VisionSnap
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    2. VisionSnap,
    May 11, 2012 9:13 AM   in reply to Preran
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    I used the uninstaller in the acrobat folder in the applications folder.  I just figured it out.  I had to go to the Utilities folder and uninstall there to finish the uninstall. 

     
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  • davidmarcashton
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    3. davidmarcashton,
    Jun 28, 2012 6:26 AM   in reply to VisionSnap
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    I've done this about 3 times now and it STILL crashes... did you managed to get it to stop crashing? If so how?

     

    Cheers


    Dave

     
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