Skip navigation
Currently Being Moderated

Search Functionality

Jun 27, 2012 9:37 PM

I am using RoboHelp v9 and the WebHelp Search function does not allow me to search for dots and dashes, for example, 3.7.15-5.  I have enclosed them in double quotes "3.7.15-5", however, no results display.


I can't find any rules in the Help and was wondering if anyone knows a way to search for these characters?

  • Currently Being Moderated
    Jun 28, 2012 6:56 AM   in reply to Bravura

    I just add 3.5 and 3-5 to some webhelp and searched. The search found both. I did not use quotes. Try in a new project.


    See for RoboHelp and Authoring tips




    Mark as:
  • Currently Being Moderated
    Jul 6, 2012 1:22 AM   in reply to Bravura

    Sorry for the slow reply.


    I just took another look and yes if you search on 3.5, it will find topics with 3 and/or 5.


    If the search you want is important to you, then I can only suggest ZoomSearch as described on my site.



    See for RoboHelp and Authoring tips




    Mark as:
  • Currently Being Moderated
    Jul 9, 2012 10:16 PM   in reply to Peter Grainge

    Hi Bravura,


    Search with some of the characters like "." did not work until RH9,but this issue has been fixed in our upcoming release.

    Additionaly,the other special characters which can be searched using phrase search in rh9 as well are as mentioned in quotes below

    ", @ $ ^ ( ) ~ ? / { } [ ] + = ! * - %"



    Nidhi Bhatia

    RoboHelp Engineering Team

    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points