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jfrodas
Currently Being Moderated

Delete site in Adobe Business Catalyst

Jun 28, 2012 9:07 AM

Tags: #catalyst #adobe #business #delete_sites

How can I delete a SITE create in Adobe Business Catalyst, I have a Creative Cloud account.

 
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  • Currently Being Moderated
    Jun 28, 2012 9:37 AM   in reply to jfrodas

    From this post from the Business Catalyst forum:

     

    Login the into the admin first

    After login click on the Partner Portal link on the top.

    Click on clients tab

    Click the site that you want to delete

    Under Details section on the righthand side you will find [Delete site] option at the bottom right corner of details section or next to the Upgrade site button.

    Click Delete site button a feedback will be asked fill it if you want or just press the Delete site button at the bottom of the form and your site will be deleted

     

    Hope this helps!

     

    EDIT: Here's a screenshot of what this function looks like, found in a very recent BC blog post:

     

    Delete paid and Creative Cloud sites from the Admin Console

    We moved the "Delete Site" functionality to the Admin Console of the website in order to help Creative Cloud users and beginners cancel an existing paid website that they don't need anymore. Here's a snapshot of this new feature.

     

    Note that this "new" BC does not go live until July 2nd, so this feature may not be accessible until then.

     
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  • Currently Being Moderated
    Sep 12, 2012 5:51 AM   in reply to Kendall Plant

    Am I missing something here? I am logged in to BusinessCatalyst after uploading a test site through Muse.

    The only options available under 'Site Settings' are:  Site Domains, Admin Users, and User Roles.

     

    The idea was to test Muse functionality quickly, and then take the site down immediately. Apparently not so easy :-)

    In the meantime we just over-wrote with a nearly-blank page, but I'd like to delete the site entirely.

    Any help would be greatly appreciated, thanks.

     
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  • Currently Being Moderated
    Sep 12, 2012 12:15 PM   in reply to tactixian

    It looks like the BC console got switched around on me! I've yet to find a direct way to delete a site through BC, but for now try this work-around:

     

    1. Login to the BC Partner Portal with your Creative Cloud account ID and password: http://www.businesscatalyst.com/Admin/Index.aspx?to=PartnerPortal

     

    2. In the top tab bar, click on the "Clients" tab:

     

    BC1.jpg

     

    3. You should see your sites listed. Under the Actions column for the site you'd like to delete, click on "Details":

     

    BC2.jpg

     

    4. In the Details panel, click on "[Delete Site]":

     

    BC3.jpg

     

    Once you click that, you'll be prompted to answer a few questions about why you're deleting your site.

     

    I appologize for not being able to provide you with a more direct answer, but I'll continue to do some research. If I do find out more information about this problem, I'll be sure to post here again.

     

    Cheers!

     
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    Sep 12, 2012 12:20 PM   in reply to Kendall Plant

    Yes! Perfect. Thanks so much for your help.

     
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