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justgeig
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InDesign Packaging "Can't copy links"

Jun 28, 2012 9:33 AM

What would be possible causes of the "Can't copy links" error when trying to package in InDesign 7.0.4 on Windows 7. The links are located on various network drives. This setup has worked for many years but we recently moved our entire file structure from an aging Windows server to a new Network Attached Storage device. It's obvious that is the cause of the trouble but I've exhausted my knowledge.

 

What I've done so far:

  • Double and triple checked the permissions on the NAS (I have all read/write permissions)
  • Packaging old and new documents
  • Copying all links to a new location using that function in the Links panel (same error occurs)

 

My only solution so far has been to embed all the links, package the file, then unembed them into the links folder in the packaged folder. Not a great solution considering how it takes about 30 minutes to copy the necessary ~1GB of links twice.'

 

Thoughts?

702 Views   7 Replies   Latest reply: justgeig, Jun 28, 2012 1:30 PM
 
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  • Peter Spier
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    1. Peter Spier,
    Jun 28, 2012 11:32 AM   in reply to justgeig
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    Do the links show as all up to date? I'd be pretty surprised if they were if you've moved them to a new server outside of ID. If the links are missing, they have to be resestablished bfore they can be copied.This comes up from time to time, and somebody may have come up with a scripted solution to changing the paths.

     
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  • justgeig
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    2. justgeig,
    Jun 28, 2012 12:39 PM   in reply to Peter Spier
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    yes, they all show as being up to date. The paths stayed exactly the same in order to prevent any issues with links

     
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  • Peter Spier
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    3. Peter Spier,
    Jun 28, 2012 12:54 PM   in reply to justgeig
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    justgeig wrote:

     

    The paths stayed exactly the same in order to prevent any issues with links

    If true, you'd be the first person I've heard of where that actually happened.

     
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  • Peter Spier
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    4. Peter Spier,
    Jun 28, 2012 12:55 PM   in reply to Peter Spier
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    I realize that's not a very helpful response. There's really no other reaason I can come up with off the top of my head, though. Can you select a link and "edit original"?

     
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  • justgeig
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    5. justgeig,
    Jun 28, 2012 1:17 PM   in reply to Peter Spier
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    Peter Spier wrote:

     

    I realize that's not a very helpful response.

    lol! All I did was make sure that each machine mapped the same drive letter to the same folder on the new server. It worked like a charm :-)

     

    Peter Spier wrote:

     

    Can you select a link and "edit original"?

    yes, no problems whatsoever with the links. I can even "reveal in explorer" with no problem. My guess is that for some reason, the file server is rejecting the connection when I package but I'm not sure why.

     
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  • Peter Spier
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    6. Peter Spier,
    Jun 28, 2012 1:23 PM   in reply to justgeig
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    justgeig wrote:

     

    lol! All I did was make sure that each machine mapped the same drive letter to the same folder on the new server. It worked like a charm :-)

     

    Hmm. Must be easier for Windows networks than it is on Macs. This place is littered with mac users who've installed new servers and lost all the links in thousands of files.

     
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  • justgeig
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    7. justgeig,
    Jun 28, 2012 1:30 PM   in reply to Peter Spier
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    Peter Spier wrote:

     

    justgeig wrote:

     

    lol! All I did was make sure that each machine mapped the same drive letter to the same folder on the new server. It worked like a charm :-)

     

    Hmm. Must be easier for Windows networks than it is on Macs. This place is littered with mac users who've installed new servers and lost all the links in thousands of files.

    apparently but I'm guessing that it's the only thing that is ;-)

     
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