Hopefully this is the right forum group to post this.
I tried calling Adobe Support today three times to alert them to either Adobe sending out Free CS6 license keys or a scam email and gave up after 3 telephone disconnects:
1st call was quickly disconnected. 2nd call I spoke to a gentleman who transferred me to customer service where I was disconnected before reaching anyone. And a 3rd time when I spoke to a woman in Adobe customer service and was disconneted after explaining the problem. I wish Adobe would fix their telephone disconnections.
Problem is: Today I received a email from a sender simply listed as ADOBE. The email which I did not open contains "License Key" attachment. If I hold my cursor over the email it is thanking me for purchasing CS6.
I have not purchased CS6 yet (I still have CS5.5 Production Premium which I purchased last September).
If any one from Adobe cares about this issue please feel free to contact me through PM.
Out of curiosity, what is the file type of the Attachment?
Every transmittal, that I have ever gotten from Adobe has had a full e-mail address, even if it is a No Reply POP account.
This sounds highly suspicious, but then I am not with Adobe.
Good luck, and maybe one of the Adobe Employees will have some insight into this.
Either way I look at it as bad news for adobe and it's customers. Either a free CS6 license key or a scam.
I didn't open the email so I don't know what type is the attachment as I know I didn't order CS6.
All I know is: sender email in my mail box shows simply "adobe.
Subject line reads "License Key"
Email shows attachment to it.
when I hold my cursor over the email in my inbox it shows preview text thanking me for purchase of CS6 and states my license key
Well... Adobe DOES send serial number via email... but if you did not buy CS5.5 during the official free upgrade to CS6 period, I agree that what you received was most likely a phish
You might want to forward it to the email address I already posted... with the note in your email that it should be approached with caution
Europe, Middle East and Africa