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Desktop Login Issues

Jun 23, 2012 11:26 AM

I'm trying to log in to the Story Desktop application.  When I hit the Sign In button, I get a white window opening up, which I assume should be the login screen where I enter my email and password.  But that box remains white with a spinning clock, never to actually offer any method of signing in.

 

I'm running Windows 7 64 Pro and AIR 3.3.  I'm a Creative Cloud subscriber running Story Plus.

 

Has anyone seen this, or have a fix?

 
Replies
  • Currently Being Moderated
    Jun 28, 2012 10:45 PM   in reply to Jim Simon

    Is there any chance that you made some changes to your windows "host" file? We saw this issue once and that time it was the reason. Are you able to use Story plus on the browser?

     

    Thanks

     
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