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davidinark Calculating status...

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Flash Player 11.X in IE9 on 32-bit Win7 Problem. Fix??

Jun 28, 2012 9:11 AM

Tags: #flash #windows_7 #ie9 #not_working #flash_player #no_video #white_screen

I have one machine showing signs that most folks are also seeing with Flash 11.x - IE9 (Win7, 32-bit) shows only WHITE where any video should be. Site doesn't matter: Youtube, Picturetrail, MSN, etc. If there is flash content, we get white screen. I have uninstalled Flash, tried 11.2, changed IE settings, re-registered DLLs, you name it. Nothing works. Finally installed Firefox and Chrome and those seem to work.

Installing another browser is not a solution, it is a workaround. Can anyone think of anything else to try on this machine? Thanks in advance!

1271 Views 3 Replies Latest reply: Pat Willener, Jun 29, 2012 3:00 AM

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1. Heimann75,

Jun 28, 2012 9:42 AM in reply to davidinark

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The reason why chrome works is because it comes with adobe flash built into the browser itself.

It must be a problem with adobe flash in that specific computer, something like IE and Flash not working together properly?

If you find anything out, please let me know. I've been having the same problem, except the video boxes are black, not white.

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2. Sunil_Bhaskaran,

Jun 29, 2012 5:32 AM in reply to Heimann75

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Could you please see if ActiveX Filtering is turned off in Internet Explorer? (Tools > Safety > ActiveX Filtering)
http://blogs.adobe.com/sunil/2011/10/09/disabling-activex-filtering/

Thanks,
Sunil

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3. Pat Willener,

Jun 29, 2012 3:00 AM in reply to Sunil_Bhaskaran

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Sunil_Bhaskaran wrote:

Could you please see if ActiveX Filtering is turned off in Safari?
He probably meant Internet Explorer.

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