Man... Just read my first post. I can't spell today.

Extra info. I try to launch Encore and it wants a Premiere Family Serial #. However, I can launch and run Premiere and Audition - both part of the Premier Family. Encore is the only one throwing this at me.

I burnt a DVD out of encore about 4 hours ago and have been using it and Audition for the last week with out an issue. Now it throws this up asking for a serial #. I have a client waiting for a disc too.

Looking on the forum I have had the weird trial date window pop up even after I purchased creative cloud... but I can always hit the sign in button and the programs launch. I have never had this.

Thanks.

Well.  20hrs later and Encore launches without a hitch. hmmm.

Hope Robert and Steve have had luck too.

For me it solved itself. When I posted the problem 2 others posted they had just had the same problem. Then I posted that mine resolved itself and no one posted any more. I'm assuming their issue resolved itself too - that is why no further posts. My thought is it was a glitch with the subscription. I get all kinds of crazy message when I launch my adobe programs. Stuff like "Your subscription has 31,457 days left. Please log in" or "Your trial is over. Please purchase Adobe Cloud". It always presents an activation button which signs me in and the software launches. From my point of view there seems to be a lot of bugs with Adobe's system keeping track of subscriptions. I feel that was probably the issue with Encore.

You may want to uninstall the Premiere Family and reinstall.

Best of luck to you.

Yep. Same here. I had an email that said there was a problem with my subscription expiring. But it kept working and Adobe keeps auto billing.

I also had an issue when InDesign launched and it gave an message that my trial was over and I need to purchase. This is 6 months after I had been using adobe cloud. I relaunched InDesign and it worked no problem.

The subscription thing makes me nervous when it comes to the day that my internet service down and adobe can't connect to double check that my subscription is good.