I was having a similar "connection error" problem. In my case, my IIS web server was not configured to deliver .mp4 files by default.

Best regards,

Paul

Rod,

Yes, it is a trusted location. I was able to find a work around for the issue, but I have not found a resolution to actually solve the problem. Here is the workaround:

1- Delete .flv videos from the slides, save project, close Captivate

2- Open Adobe Media Encoder CS6

3- Import .flv files into AME

4- Convert videos to .mp4 files using the H.264 preset (Androind Phone & Tablet 480p 29.97 fps 640x480)

5- Export .mp4 files into the same folder that contained the .flv files

6- Open Captivate in Administrator mode, re-open project

7- Import .mp4 files into the project library

8- Drag and drop videos onto their respective slides

9- Save and publish

Using these steps the project will play fine using any browser, locally in a pdf, or using the swf file.

I would prefer to use the .flv files so that I can use the skins that are available in Captivate for the student to be able to control the movie, but I haven't been able to figure out how to get that to work. It works fine in all of the projects that I created using CP 5.5, but not using CP 6. If you have any other ideas, please let me know.

Hi Wendy;

How big is the ouputted flv video file? I'm using 6.0 and can successfully publish a 35 mg video file and it runs fine and fast. 550 mg is a really big file for a 3 second video. (even with high res motion graphics) converted to flv its still probably pretty large. So I'm wondering if its giving you a can't connect mesage cause its having a hard time loading it.. just a thought. 

Steve

So do I. Its strange. I came across this thread regarding Flash Player adjusments.

http://forums.adobe.com/message/4524565#4524565 other that I am not sure. Best of luck

Steve 

The video previews great when I press F12, F3, F4.

The video is 3 seconds and during those three seconds is when I get the error. The reset of my project is a software simulation that plays great. So my steps were:

1. Select Software simulation as my project

2. Record software simulation

3. Import 3-second motion logo AVI file to the first slide (encoded by captivate)

4. Publish project

The end product was three seconds of "connection error" (where the video is supposed to be) and the remainder of the project playing great.

-w

I tried the whole morning to publish a file with embedded .mp4 video as .mp4.

I got a correct and well-working preview in TMP-Directory, but every publishing-attempt  treated video as not been available at the webserver, even if fiile stored locally in same directory.

Result: a good connection error message in the .mp4

What would be the workaround for this?

Maybe there is a workaround by using the URL settings for the progressive DL?
But all attemts here lead to a bad preview rather than to a problem solution.

Could anyone help?

Simply Works!

Thank You!

well, now I published several more times and the videos play.

Cp is a very capricious tool.