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determine if email submit actually occurred

Jun 29, 2012 6:48 AM

Tags: #email #detect #cancel #postsubmit

Hi, looking for a way to determine if user actually did submit the email, or if they cancelled (never hit Send in the email client  (Outlook in our case)).  Anyone know of a way?  The logic seems to go into PostSubmit regardless if the user actually sent it or not.

 
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  • Currently Being Moderated
    Jun 29, 2012 9:40 AM   in reply to irvbos

    Once the email is handed off to the email client there is no way to know what has happened.

     
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  • Currently Being Moderated
    Jun 29, 2012 10:18 AM   in reply to irvbos

    I've never used postSubmit as all my forms are targetting Reader/Acrobat v8.

     

    But I imagine it would fire no matter what as it is post submission. I think the only way you'd be able to catch it is if the user hits cancel in Acrobat before it gets to the email client.

     

    I've found email submission to be a real kludge as it doesn't always work. We're working at getting to http submission in the near-ish future which will help things a lot.

     
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