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Levels Problem

Jun 29, 2012 6:16 AM

I am using a CS6 trial on Windows 7, I can get more specs later but I can't remember anything else about my operating system (on a different computer at the moment).

 

I have noticed sometimes that when using a Levels adjustment layer, the drop-down to choose the different channels (red, green, blue) is grayed out, and I cannot click on it to choose the different colors. The numbers in the input & output boxes are also grayed out and I cannot type in them.

The only time I have noticed this happening is directly after cropping an image. And then when I go to work on a different image and add an levels adjustment layer to it, those things are still grayed out. I have to restart the program to get it to work properly again.

If I add a Curves layer, nothing is grayed out, everything works fine; it's just Levels.

I am completely frustrated by this, and there seems to be no good reason for it and I haven't seen anyone else with this problem. I'll post screenshots later if it would help.

 
Replies
  • Noel Carboni
    21,006 posts
    Dec 23, 2006
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    Jun 29, 2012 7:52 AM   in reply to JennasPhotos

    A screenshot might help, as I tried adding a Levels adjustment layer to several different images just now and am unable to reproduce the problem.  In every case, I am able to select the color channels.

     

    The question is whether it's a bug that's happening on your particular system, or whether you've done something inadvertent that makes adjustment of the color channels impossible.  I can't think of what that might be.

     

    -Noel

     
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    Jun 29, 2012 9:12 AM   in reply to JennasPhotos

    Hmm. You have a little warning sign in the levels pane. I only see that briefly when I clip the AL. Not sure, but my bet that has something to do with this.

     
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    Jun 29, 2012 9:21 AM   in reply to JennasPhotos

    Nope. I was wrong.

    I'll keep trying to reproduce.

    Can you post an entire screen grab in case there are other clues?

     
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    Jun 29, 2012 9:40 AM   in reply to JennasPhotos

    Thanks.

    Yeh, thre Layers Panels acts different now with new crop tool, so that is normal.

    I don't have a clue, sorry.

     

    You have installed on 2 machines and see this same thing?

     
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    Jun 29, 2012 9:59 AM   in reply to JennasPhotos

    So... the CS6 trial was independantly downloaded from Adobe site on two separate machines. With seperate specs?

    I've tried different ways to reproduce (Mac). And Noel can't reproduce either on PC.

    huh.

    Smarter people than me will have to help you.

    Good luck.

     

    edit:

    You have your workspace set to Motion. Any change if set to Esentials?

     
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    Jun 29, 2012 11:03 AM   in reply to JennasPhotos

    I can reproduce your results, but only by doing something that is counter-intuitive.

    1. Open image

    2. Create Levels adjustment layer

    3. With Levels adjustment layer still active, select Crop tool

    4. Press return - then I get the Background thumbnail and the preview shown in your middle screenshot

    5. Press return to commit crop

    6. The levels adjustment layer has the characteristic you describe - the drop-downs are greyed out. If I open a new image and add a levels adjustment layer, the drop-downs are stilled greyed out.

     

    I say this is counter-intuitive, because of step 3.  Normally, I would crop an image before adding an adjustment layer.  And even if I did add the adjustment layer first, I would not leave it selected before cropping.  It is the background layer I want to crop, so I would select that before activating the crop tool.  For these reasons, this strange behavior is not a problem for me.     I would never run into this problem with my normal workflow.

     
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    Jun 29, 2012 11:29 AM   in reply to JennasPhotos

    I can also confirm the issue (PC, CS6).

     

    Workflow aside, this behavior is not what one would expect nor is it the way previous version worked. Once the levels behavior is messed up it is persistent and any other image which had a levels layer is also affected.  You can return the levels layer back to normal by double clicking on the levels layer (not the icon, not the name), which brings up the Layer Style dialog. Ok or cancle out of that and things are back to normal.

     

    Seems like a genuine bug to me.

     

    Paulo

     
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    Jun 29, 2012 11:34 AM   in reply to JennasPhotos

    I saw too late that you had already figured out that it was the selection of the adjustment layer before cropping that was causing the problem.  Regarding the order of cropping: I try to do my cropping first because I don't want parts of the image that I will be cropping away anyway to influence the adjustments I apply to the core image.

     
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    Jun 29, 2012 11:39 AM   in reply to Paulo Skylar

    Can't seem to reproduce on a Mac.

     
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    Jun 29, 2012 11:48 AM   in reply to charles badland

    Right, I forgot to mention that I reproduced it on Windows 7.

     
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    Jun 29, 2012 11:53 AM   in reply to JennasPhotos

    Yes, it's sooo... much better than having to shut down & reopen.

     

    Paulo

     
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    Jun 29, 2012 11:55 AM   in reply to JennasPhotos

    Even though I can't reproduce, i agree with Paulo that it reads like a bug to me too. It should not matter what Layer is targeted when you commit a crop.

    Jenna, you should go here: http://feedback.photoshop.com/

    and file it. Describe your steps to reproduce and what happens as opposed to what you expect to happen.

     
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  • Noel Carboni
    21,006 posts
    Dec 23, 2006
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    Jun 29, 2012 12:34 PM   in reply to charles badland

    It isn't really necessary to post on that other forum.  Chris Cox and the other Adobe folks will see it here.

     

    -Noel

     
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    Jun 29, 2012 12:53 PM   in reply to charles badland

    I think this is another example of a bug we've already fixed and are testing the fix for.

     
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