I used a Photoshop file as my background for a brochure in InDesign CS6 and when I print it thru either InDesign or via exporting it as a pdf it always has a white border. How can I eliminate this? I was on the phone with a tech for an hour and fifteen minutes. The answer I was given is that InDesign places white borders automatically. Need help, the white borders do not coincide with a mostly black background.
I am not certain you understood the technical support person from wherever you shought help.
ID will simply output what you tell it to. If you have designed a brochure that has a bleed and your PS file extends into the bleed, and you output a PDF with the correct settings, and send it to a service bureau (not certain about instyprint) that can print that size with bleeds, then trim it to size...phew. Seems like a run-on sentance there.
As for printing to the edge of a piece of paper on a local printer that supports it, you need to set up the printer to do so. At least that's how it has worked with the borderless printers I have used.
If you need an inexpensive brochure printed, try Quantum Digital. As long as you design it to their specs, it is a quick turn, the printing is fine for most inexpensive jobs, and they are pretty inexpensive. Offset quality they are not.
But your file better be constructed properly.
Take care, Mike
Europe, Middle East and Africa