Adobe Community: Unspecified Error message

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1. Captiv8r,

Jun 29, 2012 10:47 AM in reply to karatemom2

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Hi there

Ummm, because RoboHelp is just generically having a bad hair day?

What are you doing at the moment the message appears? Where is your project? (Local C drive or a network drive letter such as E or F or I)

Cheers... Rick

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2. karatemom2,

Jun 29, 2012 11:42 AM in reply to Captiv8r

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My project is on my C drive.

I hit control T to create an new project, name the topic, and then hit OK and I get the error. Interestingly enough, when I open a different project, also on my c drive, I am able to create a topic there.

Pam

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3. Jeff_Coatsworth,

Jun 29, 2012 11:51 AM in reply to karatemom2

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What happens if you don’t use the keyboard shortcuts to create the topic? Do you still get the error? Do you have rights to the location where you are creating the new project?

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4. karatemom2,

Jun 29, 2012 12:10 PM in reply to Jeff_Coatsworth

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Thank you, Everyone, for your help.

I discovered that the .htt file was missing from the project folder. All is good again.

Pam

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5. Captiv8r,

Jun 29, 2012 3:29 PM in reply to karatemom2

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Thanks for posting to advise what the issue was. That should hopefully help others down the road.

Were you able to figure out why the HTT file was missing? Did you report the issue to Adobe as a bug so they might fashion a more informative message that will give someone a clue where to look?

If not, I strongly encourage you to do so.

Cheers... Rick

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Unspecified Error message

Jun 29, 2012 10:16 AM

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