Adobe Community: adobe update error 1310

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1. Pat Willener,

Jun 26, 2012 7:56 PM in reply to derbygrille

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What is your operating system?

The error is just "1310", or are there any additional information with it?

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2. derbygrille,

Jun 27, 2012 9:45 AM in reply to Pat Willener

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Windows 7 premium

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3. Pat Willener,

Jun 27, 2012 9:25 PM in reply to derbygrille

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Since you don't give any additional details, all I can do is point you to some general resource

http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file .html

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4. derbygrille,

Jun 28, 2012 8:24 AM in reply to Pat Willener

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Hi Pat, all I can tell you is that the error indicates Adobe does not have permissions to the C:/ path. Thx Ron

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5. derbygrille,

Jun 28, 2012 11:03 AM in reply to Pat Willener

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Hi Pat, I just noticed that my adobe app is gone. Is this because of the update? I need this back soon. Can you help, please, thx Ron

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6. Pat Willener,

Jun 28, 2012 7:56 PM in reply to derbygrille

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You mean Adobe Reader is gone? From where?

Is it still in Control Panel | Programs & Features?

Is it still in C:\Program Files (x86)\Adobe\Reader 10.0\Reader ?

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7. derbygrille,

Jun 29, 2012 8:17 AM in reply to Pat Willener

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Hi Pat, First, its gone from my desktop. Second I checked programs/features and the only thing that’s there is adobe air & flash player. I also checked program files, adobe reader is not there. I only thing that I can think of is when the update started to install, the old version was removed. How do I get it back? I desperately need it. Thx Ron

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8. MichaelKazlow,

Jun 29, 2012 8:33 PM in reply to derbygrille

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You can download Reader from http://get.adobe.com/reader

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9. derbygrille,

Jul 6, 2012 3:19 PM in reply to MichaelKazlow

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Hi Mike, can I get a fix for this problem? My consulting business depends on Adobe app? Thx Ron

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10. Pat Willener,

Jul 6, 2012 8:36 PM in reply to derbygrille

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Do you run the installer as an Administrator user?

Try the following:

download the full installer from http://get.adobe.com/reader/enterprise/ and save it to disk
close all browser windows
right-click on the downloaded installer, then select 'Run as Administrator'

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11. derbygrille,

Adobe Reader

adobe update error 1310

Jun 26, 2012 7:31 AM

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