something is wrong....

[cinnamonroseXO]

Okay so I recently bought a new computer. It was working perfectly until recently where I had to update Flash to its newest form. Then things weren’t working?

I would go on youtube and struggle to find a video that actually showed! The video would just be black and nothing would show. Then when I went on other social networking sites videos and audios would not show on the page.

I don’t understand what happened and I would really appreciate some input. I really don’t understand what is happening and I would really like this to be fixed.

-Rosy

[pwillener]

What is your operating system, version & edition?

What is your web browser?

If you are on Windows, you may want to check your graphics driver version; see http://forums.adobe.com/thread/945765

[cinnamonroseXO]

sorry i know nothing about computers so hopefully whatever i say is useful:

- i use firefox 32-bit...i know it's not the newest verison though.

- i'm using windows 7

and I'm going to check my graphic driver, but i try it doesn't even open. so i'm going to handle the computer to my father & i'll update this post once he's done trying to figure it out too.

[pwillener]

Thank you for the information.  The likelyhood that the graphics driver may need updating is still there.

Meanwhile can you check something; go to http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

1. do you see the Flash animation at 1.?
2. do you see your system information at 2.?