Adobe Community: Edited photos not saving correctly

Currently Being Moderated

1. Brett N,

Jun 29, 2012 8:42 AM in reply to Rumplebum

Report

Where are you viewing the file properties? Through the OS? Through the Organizer? Would you be able to post a screen shot?

|

Mark as:

Currently Being Moderated

2. dj_paige,

Jun 29, 2012 8:47 AM in reply to Rumplebum

Report

what is the EXACT name of this file, including the extension (the part after the period)?

|

Mark as:

Currently Being Moderated

3. photodrawken,

Jun 30, 2012 1:19 AM in reply to Rumplebum

Report

dj_paige is on to something about your problem -- type in the

.jpg

after the file name when you save your file.

Ken

|

Mark as:

Currently Being Moderated

4. Rumplebum,

Jun 29, 2012 11:59 PM in reply to Brett N

Report

Thank you for your replies. I have attached a screen shot. These pictures have been edited in Elements 10 then saved as jpeg but when I check them in my folder on my desktop they are blank as you can see. If I try to open them I am asked to choose a prog. If I choose Elements10 it says they cannot be opened because they are the wrong file types. If I right click on a photo and scroll to the bottom to Properties, right click on it, I can see the File type is File not jpeg. The photos which actually have a picture on the front (as they should have) come up in Properties as JPG File (.jpg)

I hope this helps you to help me. Thank you

|

Mark as:

Currently Being Moderated

5. Rumplebum,

Jun 30, 2012 12:09 AM in reply to dj_paige

Report

Thank you, I have just sent a screen shot as requested by one answer (not too sure how this discussion/help page words) does that answer your question?

Do you want the …..Type of File which is followed by File

I definitely followed Help suggestions for saving as a Jpeg

Thanks for trying for me

|

Mark as:

10,084 posts
Jan 6, 2010

Currently Being Moderated

6. 99jon,

Jun 30, 2012 12:19 AM in reply to Rumplebum

Report

Sorry no image here. You can’t send a screen shot by email. You need to log-in to the forum and when you click reply, you then click on the little camera icon. Browse to your screenshot, click open, then click upload.

What are your original photos? Are they imported into Elements from a camera?

How do you edit them?

|

Mark as:

Currently Being Moderated

7. Rumplebum,

Jun 30, 2012 1:10 AM in reply to 99jon

Report

I have logged in to the forum but I can’t see reply anywhere? So sorry.

|

Mark as:

10,084 posts
Jan 6, 2010

Currently Being Moderated

8. 99jon,

Jun 30, 2012 1:12 AM in reply to Rumplebum

Report

If you click on the title of your thread “Edited photos not saving correctly” you should see Reply to the right of each posting.

|

Mark as:

Currently Being Moderated

9. Rumplebum,

Jun 30, 2012 1:13 AM in reply to 99jon

Report

Whoops, I’ve got it. I was looking on the main page. I will try what you said…..

|

Mark as:

10,084 posts
Jan 6, 2010

Currently Being Moderated

10. 99jon,

Jun 30, 2012 1:28 AM in reply to Rumplebum

Report

Can you try an experiment.

1. Open Full Edit by clicking the edit button on the welcome screen.

2. On the menu click File à Open

3. Then open one of your images that has not been edited previously

4. Make a quick edit e.g. on the menu click Enhance à Auto Levels

5. Then on the menu click File à Save As

6. In the save as dialog click the dropdown for Format

7. Choose jpeg from the list and save.

Let us know if that is working OK.

Click to view

|

Mark as:

Currently Being Moderated

11. Rumplebum,

Jun 30, 2012 1:55 AM in reply to 99jon

Report

Hi again. Those instructions were the exact steps I have been taking when I got those strange File formats. I did as you asked and it worked……perfectly!!! I am crying in frustration. Great that works and I tried two more and they worked too but why did I keep on getting blanks? Sorry, I should just move on and be grateful. By the way, I did try to follow your instructions for posting a screen print but got stuck when trying to find the camera icon. I was about to try the button on my keyboard (never used it before) when your new email came through.

Thank you so much for your patience.

|

Mark as:

Currently Being Moderated

12. Rumplebum,

Jun 30, 2012 1:57 AM in reply to 99jon

Report

No, just discovered the camera icon on my keyboard takes me to My Pictures. Thank you again.

|

Mark as:

10,084 posts
Jan 6, 2010

Currently Being Moderated

13. 99jon,

Jun 30, 2012 2:05 AM in reply to Rumplebum

Report

Glad you got it working OK. Good luck.

|

Mark as:

Currently Being Moderated

14. Rumplebum,

Jun 30, 2012 2:12 AM in reply to 99jon

Report

I am trying again to post my screenshot.....well I was but you solved the main problem. I will practise. thanks so much.

|

Mark as:

Photoshop Elements

Edited photos not saving correctly

Jun 29, 2012 12:18 AM

More Like This

Bookmarked By (0)

Answers + Points = Status