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Sten E
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Unable to start Photoshop CS6 - it just demands extraction of files, and then nothing

Jun 30, 2012 7:04 AM

I bought Photoshop CS6 today online from Adobe and downloaded it.

But when I try to start it, I just get the message that I need to extract the files first. I do so, but then nothing happens.

This is repeated if I try to start Photoshop again.

 

Best regards,

Sten E

295 Views   2 Replies   Latest reply: Sten E, Jun 30, 2012 11:07 AM
 
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  • Mylenium
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    1. Mylenium,
    Jun 30, 2012 8:10 AM   in reply to Sten E
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    What are your system specs? How did you install it? We need more info.

     

    Mylenium

     
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  • Sten E
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    2. Sten E,
    Jun 30, 2012 11:07 AM   in reply to Mylenium
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    Well, as a matter of fact my Photoshop CS6 is up and running now.I found a file called "setup", ran it, and then Photoshop was installed.I did not have any documentation about this. Perhaps I could have got the documentation somehow,but I cannot help thinking that the process of downloading and installing could be more clear and natural.Another observation: it would be good if the installation process included installing ikons for Photoshop and Bridge on the desktop.Now you have to make these ikons manually. Best regards,Sten E

     

    [ excessive emain quoting removed by admin ]

     
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