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Dolce Gucci
Currently Being Moderated

photoshop cs6 crashes when i use the oil paint filter

Jun 29, 2012 2:04 PM

when i open the filter, 10-15 seconds later the screen goes black then white and an error message pops up saying that the nvidea "driver crashed and has recovered."

 

i cant turn off openGl becuase i won't be able to sue that filter.

 

im stuck!

 
Replies
  • Currently Being Moderated
    Jun 29, 2012 2:29 PM   in reply to Dolce Gucci

    Dolce Gucci-

    I would first check out your GPU.

     

    Check out this thread at the FAQ...

    http://forums.adobe.com/message/4289204

     

    you can troubleshoot some issues with the GPU.

     

    regards,

    janelle

     
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  • Noel Carboni
    23,482 posts
    Dec 23, 2006
    Currently Being Moderated
    Jun 29, 2012 5:52 PM   in reply to Dolce Gucci

    Yes, seek a driver update at www.nvidia.com.  Display driver updates fix many problems.

     

    -Noel

     
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  • Noel Carboni
    23,482 posts
    Dec 23, 2006
    Currently Being Moderated
    Jun 30, 2012 11:05 AM   in reply to Dolce Gucci

    Do you have Photoshop CS6 Extended?  If so there's a Preferences panel called 3D where you can set the amount of graphics processor memory Photoshop is to use.  I'm not completely sure that affects the GPU usage in non-3D operations, but it's worth looking into.

     

    -Noel

     
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