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"Build successful", disk error in Encore CS4.

Jun 29, 2012 8:18 AM

Tags: #cs4 #error #playback #disk #encore #dvd

After trying to burn our first DVD copy on a project, we got a message that the disk was successfully built with no mention of any problems, the disk was ejected, and we were prompted to insert another. Fortunately, we decided to check the first disk before doing so, because when we tried to play it on our DVD player, we got the following message on the screen:

 

Disk Error

Please eject the disk

Playback feature may not be available on this disk

 

We never encountered this exact message before. My husband tried putting the DVD in his iMac and it ejected it immediately without reading it. We are puzzled. Everything seems to be working in Encore. Does anyone have any idea what may be the trouble? Thanks.

 
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