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asulzer
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AAR 9.5.1. error message

Jun 29, 2012 4:25 PM

I keep getting the error message that adobe acrobat reader 9.5.1 is currently busy and to try again when, in fact, it is not in use.  What can I do about getting around this error message?

303 Views   3 Replies   Latest reply: asulzer, Jun 30, 2012 10:28 AM
 
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  • MichaelKazlow
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    1. MichaelKazlow,
    Jun 29, 2012 7:57 PM   in reply to asulzer
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    What OS are you running? Have you tried rebooting your computer?

     
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  • asulzer
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    2. asulzer,
    Jun 29, 2012 9:13 PM   in reply to MichaelKazlow
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    I am operating under Windows 7 and rebooting has not helped.  I can enter Adobe Acrobat Reader and open any PDF docs I have already on my computer, but when I try to open a PDF attachment to an email, or go to an online site where I want to retrieve PDF documents for use, I get this error message.   Any help is appreciated.  Mickey

     
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  • asulzer
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    3. asulzer,
    Jun 30, 2012 10:28 AM   in reply to MichaelKazlow
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    Michael, I tried my laptop and had no trouble with using Adobe Reader.  Then I removed 9.5.1 from my PC and loaded Adobe Reader X - everything seems to be working correctly now.  I guess the problem was with the first version I had downloaded.  Thank you for your assistance, Mickey

     
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