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Histogram Panel

Jun 24, 2012 8:16 PM

Please help! I have Photoshop Elements #9. The Histogram panel is popping up for no reason randomly. I was told to hold down Shift, Ctrl and Alt key simoutaneously when the panel was popping up randomly and "shaking". This did work, but I want to correct the problem so the Histogram panel only appears when selected in Windows. Thanks.

632 Views   11 Replies   Latest reply: barkingdogshirts, Jul 2, 2012 8:53 PM
 
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  • Barbara B.
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    1. Barbara B.,
    Jun 25, 2012 10:54 AM   in reply to barkingdogshirts
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    The histogram panel should not shake no matter when you are seeing it. Are you sure this is the PSE histogram panel and not something else with a histogram in it?

     

    The ctrl+alt+shift thing is done when restarting the editor. Hold the keys down till you see a window asking if you want to delete the settings file. You do.

     
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  • barkingdogshirts
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    2. barkingdogshirts,
    Jun 26, 2012 3:08 PM   in reply to Barbara B.
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    Thank you for your quick response. I have been working with Elements now for 6 minths or so, and have had no real problems. The Histogram problem appeared a few weeks ago and is from files I have been working in for months. As I say the problem is sporadic but happens at least once every time I am working in PSE for no apparent reason. No question, when it does pop up it is shaking. Any ideas how I can fix this once and for all. Thanks, Jim.

     
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  • Barbara B.
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    3. Barbara B.,
    Jun 26, 2012 8:52 PM   in reply to barkingdogshirts
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    Then I very strongly suspect that whatever it is, it isn't the PSE histogram panel. Try taking a screenshot the next time it appears and post it here.

     
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  • barkingdogshirts
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    4. barkingdogshirts,
    Jun 30, 2012 8:52 PM   in reply to Barbara B.
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    OK Barbara I tried all different ways to send you a screen shot but Adobe kept saying "the content of this type is not allowed". If it is of any further use here is some additional information. First again there is no consistency in when the Histogram will pop up. When it does it would be more accurate to say the Noise button in the Effects panel flickers slightly. The Histogram Channel and Color names flicker somewhat. The Color swatches top panel name flickers substantially. Thanks you for all your help and time. Jim.

     
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  • photodrawken
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    5. photodrawken,
    Jun 30, 2012 8:56 PM   in reply to barkingdogshirts
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    Did you follow Barbara's original advice to rebuild the PSE Preferences?  Hold down your Ctrl+Alt+Shift keys when launching the Editor and keep the keys held down until you see a prompt asking if you want to delete the Preferences.  Answer "Yes" and they will be re-built.  You might have to minimize any open windows in order to see that prompt.

     

    Ken

     
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  • barkingdogshirts
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    6. barkingdogshirts,
    Jun 30, 2012 9:03 PM   in reply to photodrawken
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    Ken, when I do hold down the three keys usually everything stops flickering, and /or the Histogram panel dissapears. If it doen't I can go to Windows, and deselect Histogram again, even though of course it had not been selected before. I have never held the keys long enough to see the preferences message. Are you saying next time I need to wait however long it takes to see this message? Jim.

     
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  • photodrawken
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    7. photodrawken,
    Jun 30, 2012 9:12 PM   in reply to barkingdogshirts
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    Jim, I really don't understand exactly what you're doing, but you should exit PSE completely and then do the CAS keys when launching the Editor.

     

    Ken

     
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  • Barbara B.
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    8. Barbara B.,
    Jun 30, 2012 9:28 PM   in reply to barkingdogshirts
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    To post a screenshot you must come to the forum and use the camera button above the message composition area. You can't send attachments by email.

     
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  • barkingdogshirts
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    9. barkingdogshirts,
    Jul 1, 2012 10:13 AM   in reply to photodrawken
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    Thank you Ken. I did as you suggested and noticed the panels had returned to default. Hopefully this will end the problem. However without getting to technical if you can, please explain why the problem originated and why holding down the CAS keys may have corrected the situation. It is good for me to know this so I do not have to bother people in the future. Jim

     
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  • photodrawken
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    10. photodrawken,
    Jul 1, 2012 2:00 PM   in reply to barkingdogshirts
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    Jim,

     

    Glad to hear it's looking better.

     

    The PSE Editor (and the Organizer) store their Preferences in files on your drive.  In addition to the preferences you customize by using Edit...Preferences, the files also hold other information that the program uses when it starts up to display the panels, etc.  Unfortunately, PSE is notorious for corrupting its Preferences files.  When you used the CAS keys and answered "Yes" to the prompt to delete the Preferences, the corrupted Preferences file was deleted and a new one created with default settings.  Since the Preferences files are used by PSE to set up so much of its display and functionality, that's why re-setting the Preferences is often suggested to cure goofy PSE behaviour.

     

    Ken

     
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  • barkingdogshirts
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    11. barkingdogshirts,
    Jul 2, 2012 8:53 PM   in reply to photodrawken
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    Thank you Ken for your time and information! Jim.

     
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