I'm converting a Captivate 5.5 project to Captivate 6, and have run into a frustrating problem.
Some slides have from one to three text entry boxes on them. When I preview these slides, I'm not able to type into the text extry boxes right away when the boxes appear. After a very long time after the boxes appear on the slides, I'm able to type some text into the boxes, but the typing is jerky and I have to repeatedly click into the boxes before I can continue typing.
I tried lengthening the slide to the maximum time, 9999 seconds, and have moved the Pause on each of the text entry boxes and other interactive objects to end of slide. Still the problem presists.
There are no objects on top of the text entry boxes, so nothing is interfering in the stacking order.
The text entry boxes were working okay in version 5.5.
If anyone can offer any help I would greatly appreciate it.
With any kind of issue like this where a project has been upgraded to a newer version and some object type isn't working correctly, the first thing I assume is that there's been some change to that object in the newer version and the quickest way to fix it is to remove the old objects and set them up again using the new version.
So rather than trying workarounds like lengthening slide timing to 9999 seconds (which you should NEVER need to do), I would suggest you remove all of the text entry boxes and set them up again fresh in Captivate 6.
Concerning the Tab from one text entry box to another issue. I was able to set up the slide to do that -- except for one thing. When the user types in the first text entry box and hits the Tab key, its Submit button is highlighted. Hitting Tab a second time jumps the cursor to the second text entry box. Hitting Tab on the second text entry box, jumps the cursor directly to the third text entry box (not to its Submit button).
There is no different among the three text entry boxes. The settings are identical, yet with the first text entry box, Tab has to be hit twice before the cursor moves to the second text entry box, and Tab is only needed once to go to the thrid text entry box.
Is there any fix to make the Tab key work with just one hit on the first text entry box?
Hi Jay
You wrote:
I tried lengthening the slide to the maximum time, 9999 seconds, and have moved the Pause on each of the text entry boxes and other interactive objects to end of slide. Still the problem presists.
Yikes! Why would you try timing a slide that long? You want it to stay visible indefinitely? If that's the case, the Text Entry Box (or a Click Box or a Button) will do that for you by simply adjusting the pause point..
I've not tested this thoroughly, but logic would seem to mandate that you are creating a bit of a nightmare as far as the project goes with slides timed to play that long at 30 frames per second.
The fact you state things are jerky and not allowing you to type straight away seems to suggest the computer is busy and stealing focus from the task at hand. Perhaps it's busy trying to frantically render out those 299970 frames (9999 seconds X 30 frames per second = 299970)
Have you tried making the timing as tight and short as possible? If not, that's my suggestion.
Cheers... Rick ![]()
Helpful and Handy Links Captivate Wish Form/Bug Reporting Form |
Captiv8r,
This is what I've done thus far to make the slides minimally usable:
I can use the slides this way if I must, but I'm not satisfied with two things:
I'm using Captivate 6. Any further suggestions are very welcome.
Adding to my last post, I'm wondering if the first click is needed to establish focus into the slide itself and the second click is needed to focus on the text entry box in order to start typing.
When the slide first appears, the text cursor is inside the first text entry box. By the time all objects on the slide appear, the text cursor has disappeared from the text entry box and is nowhere to be seen.
It seems to me that the text cursor should stay blinking inside the first text entry box -- that is where the learner needs to start typing. But as I said, the cursor disappears.
You can send as attachment to this email id mathkyar@adobe.com
or upload the file in Acrobat.com and send the link to me.
Thanks,
Vish.
Vish,
One more thing, which I also asked Nimmy about – Adobe Captivate 6 has a playbar called Print, with a Print button in it. I’m not able to print when clicking the icon, even when previewing in the browser. What is the print button supposed to do and how can it be set up to open the Print dialog?
Thanks,
Jay
Hi Jay,
Can you try below steps and tell us your observation.
1. You have assigned "tab" key as shortcut for all TEB.
2. Remove all "tab" key as shortcut for all TEB and change to "enter" key or something.
3. Keep all TEB controls pause at same time... example say all three TEB pause at 3 secs in slide.
Now you publish the project and verify the output. Let us know your observation.
Thanks,
Vish.
Vish,
As you suggested, I changed all three TEB to appear at the same time and to pause at the same time. Unfortunately, assigning a different key does not fix the problem. The ENTER key simply drops down one line in the TEB, making a new paragraph within the same TEB. I tried a couple of other shortcut keys and they didn't work.
I prefer the Tab key because that is what people are accustomed to using when filling out forms and so forth.
I also tried removing the Scrollbar. That didn't work either.
I found this blog that addresses a very similar situation, but the blog is old and makes no mention of Pause. I followed the instructions in the blog, and it's not working in Captivate 6.
http://iconlogic.blogs.com/weblog/2006/11/captivate_text_.html
There must be other people who have needed this exact same function. I hope someone will offer a solution.
Vish,
I tried creating a blank slide with nothing on it except 3 TEBs. Tabbing worked correctly and only required hitting the tab key once to go from one TEB to the next TEB.
I cannot get this to work correctly on my slide. I think that the Tab key is tabbing to other objects, even though my 3 TEBs at at the top of the stacking order. I even tried duplicating the slide, putting all objects except for the TEBs on a master slide to get them out of the tab order, but even that didn't work.
Is there a way to force the tab order so that it is correct when there are other objects on the slide besides the TEBs?
By the way, I deleted your message with the links to my project. I am restricted from sharing this project with others so would appreciate if you delete any links to my project when posting messages in the future. Thanks.
Unfortunately, Adobe must have changed something in the TEBs for Captivate 6. In previous versions, if there were a TEB, it would have a blinking cursor in it on slide entry. This is no longer the case. I've tried everything. Continue into the slide, hoping that it would pick up the TEB. No luck.
Anyone have a workaround for this yet? I've not come up with anything yet. Thanks.
Did anyone come up with a solution? The cursor is not blinking for me and I have Cap 6.1. I also have two TEBs on the slide, so maybe that's the difference?
Also, the TEBs don't work at all if I have "master slide objects on top." Um, can I say, "Annoying!". If anyone has figure out how to work around that, please let me know.
North America
Europe, Middle East and Africa
Asia Pacific