Skip navigation
Currently Being Moderated

Photoshop CS5 crashing when trying to save and open files (urgent help needed)

Jun 30, 2012 8:41 PM

Tags: #photoshop #cs5 #files #crashing #saving #opening

Hi there,


Recently my photoshop CS5 has been playing up and often when I try to save files it will freeze at the point of clicking ok and crash. Today also it crashed when I tried to open a photoshop file.

This is incredibly frustrating as I'm a graphic designer and trying to complete some urgent work but I'm getting nowhere because nothing I'm doing is saving and I have to keep starting over. It's literally crashed about 40 times the past day and I'm wasting so many hours that I just don't have.


Please help me, this came out of no where and needs to be fixed urgently.


My version as mentioned is CS5 and I updated it yesterday with no avail.

My laptop is a Mac

info if needed:

  Model Name:MacBook Pro
  Model Identifier:MacBookPro7,1
  Processor Name:Intel Core 2 Duo
  Processor Speed:2.4 GHz
  Number Of Processors:1
  Total Number Of Cores:2
  L2 Cache:3 MB
  Memory:4 GB
  Bus Speed:1.07 GHz
  Boot ROM Version:MBP71.0039.B0B
  SMC Version (system):1.62f6
  Serial Number (system):WQ0422P1ATM
  Hardware UUID:92320237-011A-5454-96B7-28704CE335C0

  Sudden Motion Sensor:





Any help greatly appreciated.

I don't think I've done anything for this to start happening it just came out of nowhere..I usually only do the same few things with the program and also havn't altered files or even the computer.



  • Currently Being Moderated
    Jun 30, 2012 9:33 PM   in reply to NickyBarkla1

    We need to see the crash report to know why it would be crashing.


    But odds are good that you're crashing in MacOS code, and usually running disk repair will fix (or at least avoid) that problem.

    Mark as:
  • Currently Being Moderated
    Jun 30, 2012 11:10 PM   in reply to NickyBarkla1

    Yeah, you're crashing on a well known MacOS bug.

    Apple's still working on a fix.


    But in the meantime, go run Disk Utility and repair your disks - that should fix the disk data structures and avoid the bug.

    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points