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Viewer Builder Error - SD Portrait Subscription Tile error

Jun 28, 2012 10:07 PM

Tags: #dps #ipad #builder #viewer_builder

I am in the process of moving the first of our Apps to the news stand following Bob Bringhursts Adobe Developer Connection Article - Adding DPS apps to Apple Newsstand.


At the point where I am asked to add Landscape and Portrait Subscription tiles I can locate and add the Landscape Tile - OK no problems so far


I locate and add Portrait tile 331x180 pixels I created and select image but I dialog box is highlighted red and red pop up error - "This tile must be331 x 180 pixels and PNG format".


I have double checked image file and it is 331x180 pixels in PNG format with PNG file extension.

I have created using Photoshop a new 331x180 pixel PNG file and get the same error with this file.


Can get past this point to build the App for submission to Apple


What am I doing wrong?

  • Bob Bringhurst
    4,644 posts
    May 29, 2007
    Currently Being Moderated
    Jun 29, 2012 8:28 AM   in reply to AndrewIDG

    It sounds like you're doing everything right. Perhaps try opening the tile image in Photoshop and choosing File > Save for Web and Devices. Then save a new version of the file.

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  • Currently Being Moderated
    Jul 30, 2012 11:26 AM   in reply to Bob Bringhurst

    Do separate versions have to be created for each rendition? So 360x662 for iPad 3?




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