Installed Premiere Elements 10 to migrate application onto new laptop and free up space on original laptop (still in use). Premiere Elements uninstalled completely but there is still an "Elements 10 Organizer" folder within Program Files which did not uninstall correctly. Attempting to use Microsoft FixIt to complete the uninstall but this requires the 38 digit product code to delete applications which FixIt cannot locate by name.
The product code should look like this
Alternatively, if there are other options to complete the uninstall, advice would be most welcome.
Thank you for your assistance.
Remove Photoshop Elements:
Select Adobe Photoshop Elements <version>.
Thank you for your advice.
Unfortunately, the “Elements 10 Organizer” folder did not properly uninstall using the Adobe disk or via the Start > Control Panel > Add or Remove Programs option. It is not possible to delete the “Elements 10 Organizer” folder manually via Windows Explorer because the “`PhotoshopElementsFileAgent.exe” cannot be accessed. I manually went in from Explorer to turn off “read-only” on the file but this still does not allow deletion of the folder. Hence, I resorted to using Microsoft FixIt to tidy up the uninstall as FixIt was able to resolve previous (unrelated) uninstalls when similar problems were encountered.
I look forward to further assistance. Thank you.
Rather then running the Fixit , manually remove the PSE
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