As an experiment I tried installing Master Collection CS3 on the Windows 8 Retail Preview. I found the OS a bit buggy so I tried to deactive and uninstall it, however the deactivation option is greyed out in Dreamweaver, Photoshop, and everything else I've tried.
I uninstalled the Acrobat 9 upgrade without deactivating, assuming deactivation would be a part of the uninstall process, however I've just noticed that on the main uninstaller it says you should deactivate first.
What should I do? If I can't deactivate from within the software is there some other way I can do this? I don't want to use up my activations :-S
EDIT: Okay, I left Dreamweaver open for a few minutes and the deactivation option became available - phew! However I can't uninstall OnLocation and I uninstalled Acrobat without checking for a deactivate option. Will this cause any potential problems? Is there any way I can check and amend my number of activations?
I am thinking back here, but with some Adobe programs, one needed to have, say an Image Open in PS, to get the Deactivation. PrPro needs a Project w/ a Sequence, even if empty. Hope that I remember these things correctly.
Open an Image (any Image) in PS, and check Help>Activation. Open a Project, and create a Sequence. Leave that empty, and check Help>Activation.
Does that show the option to Deactivate?
Thanks Bill, very much appreciate the advise! The good news is that I left Dreamweaver open for half an hour and when I went back to it the deactive option was available - phew! Only worry now is that I didn't deactivate the upgrade to Adobe Acrobat 9 before I uninstalled it it but I guess it's too late to worry about that now?
but I guess it's too late to worry about that now?
Well, to one degree yes, but to another no. Adobe Customer Support (not Technical Support), is very good at helping users with Activations, S/N's, installs, etc.. If you encounter any issues with Activation of Acrobat Pro, just give them a call. They are usually quick now to help the customer reset things, where necessary. I have not used them in years, but they took all of 5 mins. (including hold-time), to get my AI upgrade installed and running. I heard some bleak reports about them, in the years between, but based on customer comments in these forums, it seems that they have gotten their act back on track, and are now as helpful, as they once were.
Good luck, and keep that in the back of your mind.
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