Skip navigation
meghan1313
Currently Being Moderated

installation error

Jun 16, 2012 7:24 AM

HI I have had a number of problems trying to install a trial of photoshop elements. First I kept getting a checksum error during download. I did all of solution one and it didn't work. Then I turned my Mac off and on again and tried again. While the file was trying to mount I pressed skip. This seemed to work b/c it then went on to install it finally! Well at the end of the installation I received these errors:

 

Exit Code: 7

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 17 error(s), 3 warning(s)

 

 

WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.

WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.

----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------

ERROR: DF027: Unable to copy file from "/tmp/.tempdirj7bw3Ydw/Assets2/Fonts/KozMinPr6N-Bold.otf" to "/Library/Fonts/KozMinPr6N-Bold.otf" Error 0(Seq 1538)

ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1538)

ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)

ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)

ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)

ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)

ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)

ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)

ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)

ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)

ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)

ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)

ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)

ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)

WARNING: DW036: Payload cannot be installed due to dependent operation failure

 

 

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure

ERROR: DW050:  - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed

---------------------------------------------------------------------- ---------------

 

O and I made double sure to save the download file to my desktop. I did not try to save in program files or applications. I also tried it using the default user folder to no avail.

 
Replies
  • Currently Being Moderated
    Jul 2, 2012 5:16 PM   in reply to meghan1313

    Hi Meghan, I have the same issue... Using a mac pro, trying to install Adobe CS6 Master Collection.

     

    I have tried this like 3 or 4 times already... it seems impossible.

     

    Did you figure it out?

     

    Thanks man,

     

    Diego

     

    My errror:

     

    -------------------------------------- Summary --------------------------------------

    - 0 fatal error(s), 45 error(s), 10 warning(s)

     

    WARNING: DW066: OS requirements not met for {3D46121C-A0E6-4259-B7E0-5127C218A096} Adobe SpeedGrade CS6 6.0.0.0

    WARNING: DW066: OS requirements not met for {5D76C825-9827-4D93-813E-6C3754D504B1} Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack 6.0.0.0

    WARNING: DW066: OS requirements not met for {30FD541D-3C9D-41C4-B240-A994EE4E0231} Adobe Audition 5.0.0.0

    WARNING: DW066: OS requirements not met for {A7A95754-A63E-4052-8945-BBDC27009E7E} Adobe Audition_AdobeAudition5en_USLanguagePack 5.0.0.0

    WARNING: DW066: OS requirements not met for {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0

    WARNING: DW066: OS requirements not met for {D3E89C12-49DE-4A2C-9D24-1A8D704679D5} Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack 11.0.0.0

    WARNING: DW066: OS requirements not met for {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0

    WARNING: DW066: OS requirements not met for {D094CE41-D4F5-473E-8915-B1D026CB193E} Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack 6.0.0.0

    ----------- Payload: {03740852-60C2-4B1A-A3DA-1EDB082C6401} Adobe Linguistics CS6 6.0.0.0 -----------

    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdiruNmvcVsi/Assets2/Linguistics/Providers/Proximit y/11.00/NC-L3S4PNTX/brzORTH40.hsp" to "/Library/Application Support/Adobe/Linguistics/6.0/Providers/Proximity/11.00/NC-L3S4PNTX/b rzORTH40.hsp" (Seq 429)

    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 429)

    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------

    ERROR: DW006: Apple Package failed to install successfully.

    ----------- Payload: {041FACCA-8EF3-42B0-AE11-24DBEE98624B} Adobe Player for Embedding 3.201 3.201.0.0 -----------

    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirOfx9n4rf/Assets1/adbeapecore.framework/Versions /A/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR" to "/Library/Application Support/Adobe/APE/3.201/adbeapecore.framework/Versions/A/Frameworks/A dobe AIR.framework/Versions/1.0/Adobe AIR" Error 0(Seq 14)

    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 14)

    ----------- Payload: {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 -----------

    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirUMyvZ2RI/Assets2/en_US/en_US.am" to "/Library/Application Support/Adobe/SpeechAnalysisModels/CS6/en_US/en_US.am" (Seq 1)

    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1)

    ----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro  10.0.0.0 -----------

    ERROR: DW006: Apple Package failed to install successfully.

    ----------- Payload: {3D46121C-A0E6-4259-B7E0-5127C218A096} Adobe SpeedGrade CS6 6.0.0.0 -----------

    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirWWoGQ8vx/Assets1/universal/App/Adobe SpeedGrade CS6.app/Contents/MacOS/bin/cmt7.irf" to "/Applications/Adobe SpeedGrade CS6/Adobe SpeedGrade CS6.app/Contents/MacOS/bin/cmt7.irf" (Seq 461)

    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 461)

    ----------- Payload: {39C9FB9C-7A84-11E1-B574-D095DF20721F} Adobe Fireworks CS6 12.0.0.0 -----------

    WARNING: DF012: File/Folder does not exist at /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/payloads/AdobeFireworks12-mul/OEM(Seq 3600)

    ----------- Payload: {76A4887E-7A85-11E1-88DE-92A96E70B8CF} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------

    WARNING: DF012: File/Folder does not exist at /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/payloads/AdobeFireworks12en_USLanguagePack/OEM(Seq 84)

    ----------- Payload: {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0 -----------

    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirKN1zzgFO/Assets1/universal/Professional/Adobe After Effects CS6.app/Contents/Frameworks/libmkl_mc.dylib" to "/Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/libmkl_mc.dylib" (Seq 113)

    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 113)

    ----------- Payload: {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0 -----------

    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirjXOhYL2e/Assets1/universal/App/Adobe Premiere Pro CS6.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL" to "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL" (Seq 586)

    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 586)

    ERROR: DF037: Unable to delete directory "/Users/admin/Library/Preferences"(Seq 37)

    ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 37)

    ERROR: DF037: Unable to delete directory "/Library/Preferences"(Seq 36)

    ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 36)

    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/Required"(Seq 32)

    ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 32)

    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents"(Seq 32)

    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 32)

    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app"(Seq 32)

    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 32)

    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6"(Seq 32)

    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 32)

    ----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------

    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirrUegOPTK/Assets1/Application/Adobe Illustrator.app/Required/Plug-ins/PDF Format.aip/Contents/MacOS/PDFFormat" to "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/PDF Format.aip/Contents/MacOS/PDFFormat" (Seq 237)

    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 237)

    ----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------

    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirIX6VCblG/Assets1/Application/Adobe Photoshop CS6.app/Contents/Frameworks/libwu3d.dylib" to "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libwu3d.dylib" (Seq 13)

    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 13)

     

    ERROR: DW050: The following payload errors were found during install:

    ERROR: DW050:  - Adobe Linguistics CS6: Install failed

    ERROR: DW050:  - Adobe Player for Embedding 3.201: Install failed

    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed

    ERROR: DW050:  - Adobe SpeedGrade CS6: Failed due to Language Pack installation failure

    ERROR: DW050:  - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure

    ERROR: DW050:  - Adobe After Effects CS6: Failed due to Language Pack installation failure

    ERROR: DW050:  - Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack: Install failed

    ERROR: DW050:  - Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: Install failed

    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure

    ERROR: DW050:  - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure

    ERROR: DW050:  - Acrobat Professional: Install failed

    ERROR: DW050:  - AmericanEnglishSpeechAnalysisModels: Install failed

    ERROR: DW050:  - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed

    ERROR: DW050:  - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed

    ERROR: DW050:  - Acrobat X Pro : Install failed

    ---------------------------------------------------------------------- ---------------

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (1)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points