Curt,

I didn't know exactly which portion of the Event Viewer app to look into so I checked this Windows Vista document which should be the same for Windows 7 which I'm on:

http://helpx.adobe.com/x-productkb/global/identify-software-conflicts- system-log.html

I couldn't find an actual Adobe log since no error window came up when it crashed/crashes.

I tried running as administrator as the other person suggested but could not seem to solve the issue.

I still haven't updated my video driver to whatever might have come out last night but I will double check to see if I am running the latest one.

Thanks so far for your responses guys.

Are you talking about "Windows Logs>Application" or "Applications and Services Logs>Microsoft>Windows>Application Server-Applications and/or Application-Experience" ?

This is what I'm seeing in Event Viewer (not Event Log)

I don't see any errors or warnings that refer to any adobe applications or dll's.  I am not showing the expanded view of this table just a cropped version of the topics to show if we are on the same page/application for starters.

Thanks Gerry but unfortunately the crash does not produce results in that part of eventviewer .  I'm really not sure where else to look except some AppData logs in my account profile in the hidden files.  I just don't know where adobe stores those logs though so I don't want to start snooping in the appdata folders randomly without being informed.

Yes, I do hope to get answers from Nvidia tech support because they have a slew of drivers for the same graphics card and I do not yet know which one to download and install.  Hopefully someone will respond to my email request soon.  In the meantime I can only wait and continue to use CS5.5 .  Thanks for taking the time to respond to my complaints.

-markerilne

By the way I am seeing things in the logs but not related to the application whatsoever.  Nothing that would cause the adobe app to misbehave.  Just some system reports.

Message was edited by: markerline

Gerry,

Thanks again.  Bridge works momentarily and will continue to work as long as I don't click on any thumbnails.  Meaning i can navigate and scroll through my directories and the Essentials pane to view thumbnails as thumbnails in a grid.  But if I want to view that thumbnail larger by clicking on it for certain thumbnails it will respond just fine but for other random ones it crashes the Bridge.  I haven't been able to isolate what type of images cause this malfunction or if the images are corrupt because the same images do not cause an issue in CS5.5

Hi Curt,

No unfortunately this does not change anything.  I have found though that this problem "seems" to occur whenever I click on GIF files which are non-animated with a capitalized extension .  I haven't noticed but it could happen on any file after all.