I have Adobe Story Free, but it will not respond. When I try to create a new project or category, then type in the name and click "Create", nothing happens. With the exception of the pop-up box that appears asking for a project or category name, the software does not respond beyond that point. All video tutorials I have seen begin with projects allready loaded and do not take you from the begining after the program is launched for the first time. Any ideas anyone? Thank you.
I have the same issue with Adobe Story and Windows 7 professional. Nothing happens when I try to create a new project by enetering a new name and clicking on create. The other apps in CC (Premier pro, After effects, photoshop, etc.) are working fine. Any ideas as to what is wrong?
Are you facing this issue in a particular browser?
Can you please try a different browser ( Firefox, Chrome etc. )
If you face the same issue in other browsers then you can try clearing cookies and cache of one the browser and see if the issue gets resolved in that browser or not.
Steps to clear browser's cache and cookies: http://www.wikihow.com/Clear-Your-Browser's-Cache
Thanks, Rohit for the suggestion but I tried firefox 22 in addition to Internet Explorer 10 and cleared out the cache. Neither work. The results were even worse with firefox since the application froze while trying to run a flash script on startup (based on the error message) so I couldn' even get adobe story to load with firefox. Obviously some issue with the flash script or macromedia plug-in that is needed to run adobe story. I also tried disabling pop-up blocker but same result with IE 10 the program loads but nothing happens when I try to create a new project.
Any thoughts would be appreciated as I would at least like to try adobe story out.
Thanks Rohit for your offer to debug my problem. I am available the following times:
July 20 2013 8:30 - 11:00 am EST
July 21 2013 8:30 - 10:30 am EST
July 22, 2013 8:30 - 9:30 am EST