Our AIR-based game has been out on Android and iOS for about a week now.
However, we have one crash report from a Google Nexus One that reports:
Exception class java.lang.UnsatisfiedLinkError Source method AIRWindowSurfaceView.nativeOnFormatChangeListener()
And that is about it. No stack trace, as Google Play says the device 'predates Froyo' which is apparently Android 2.2. However, the owner of the device got in contact with us (after posting a nasty public comment of course) and said his phone is 2.3.6. The Nexus One is on the list of supported devices.
It seems very similar to what this guy has (but no responses to his post):
I also see an older post on these forums that is similar, but it relates to an unsupported device (unsupported ARM version), however the Nexus One is in the list of supported devices, and we have also tested on one. Are there perhaps many models of Nexus One?
Any help much appreciated!
We've been having the same issue in our application when running on some Android phones. It is still not completely clear what is causing the crash. But I saw some reports suggesting that it might be because of lack of free available space on a device. Adobe AIR needs some extra space when launched first time to unpack itself from the apk (if built with captive runtime).
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