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Alinu.S
Currently Being Moderated

When will I receive the Photoshop CS6 (S&T) serial number?

Jul 3, 2012 3:12 AM

Tags: #photoshop #adobe #student #& #case #cs6 #serial #number #support #teacher

On 15 June, 2012 I have purchased Adobe Photoshop CS6 (Student & Teacher Edition) for Macintosh, from an authorised reseller in my country, which is Romania. Once I received it, I followed the instructions and opened a support case, presenting my student eligibility proof. I have received a reply stating that my document is in another language and that it has been forwarded to an Adobe concern team for validation. And it's been there since the 20th of June. My trial version expires in almost two weeks and I'm really concerned about receiving my serial number on time. My customer identification number is 290645997, if it's of any use.

Please help, someone!

 
Replies
  • Currently Being Moderated
    Jul 3, 2012 4:02 AM   in reply to Alinu.S

    This is a user to user Forum, so you are not addressing Adobe here.

     
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  • Pierre Courtejoie
    7,038 posts
    Jan 11, 2006
    Currently Being Moderated
    Jul 3, 2012 4:22 AM   in reply to Alinu.S

    Hi! I will move this discussion to the installation & registration forum.

     
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  • Pierre Courtejoie
    7,038 posts
    Jan 11, 2006
    Currently Being Moderated
    Jul 3, 2012 4:25 AM   in reply to Pierre Courtejoie

    Moved from the Photoshop forum.

     
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  • Pierre Courtejoie
    7,038 posts
    Jan 11, 2006
    Currently Being Moderated
    Jul 3, 2012 4:26 AM   in reply to Alinu.S

    Is there an Adobe office in Romania, or did you send the document to the US offices of Adobe?

     
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