Hello. I've just updated to Photoshop CS5 on my Mac (10.5.8) and now my printer settings button wont work for my HP photosmart B9180. Can anyone help?
yes you can see it when you click print & when working lets you select paper, brightness & resolution etc it worked fine in CS3, it nearly works if I click photoshop manages colour but some of the options still aren't available. I need to be able to select printer manages colour.
Hi again, what do you mean by it nearly works? How is Photoshop's printing windows set up? Could you post a screenshot with Photoshop's and your printer's print menus? Command-Shift-3, then use the little camera icon here to post the image.
Hello, when I say nearly works what happens is I get some of the options I used to but the rest is greyed out so to speak. Picture one shows 'printer manages colour' where the print settings button lets you click but nothing happens. Pic 2 shows 'photoshop manages colour' but as you can see the options I used to have are now greyed out. I rang Adobe this morn & they think its my printer driver which is the issue even though I have got the latest version. They said I need to un-install & re-install it, what do you think?
many thanks Emma
I see two times the same image, but it is notmal to see the profiles disabled when you select printer manages colors, as in that case, you need to set it up in your printer driver (when clicking on print settings), and not in Photoshop, using the Adobe Color Engine.
Why do you not want to use Photoshop manages colors? see:
Sorry, I did not understand that the button does not work when using the other option. Is there something you wanted to do specifically with printer manages color? (Ps manages is the best option if you do have the correct profile for your paper)
What I need to find out is how I can get the printing options back I used to have when I used CS3.
Here's two images to show the options I used to have available when I clicked on the printer settings button. Pic one shows that I used to be able to pick the quality I want to print but as you can see I can know longer pick 'fast draft' or 'normal' as they are now greyed out. Pic 2 shows that I can now no longer alter the colour options if say I wanted it brighter which I used to be able to do. They are also now greyed out so I cannot move them.
All the printer options were available when I used photoshop CS3 & they are still available in Illustrator CS5 its just photoshop thats the issue. Any ideas?
Hope all that made sense!
At some point (Apple, Adobe... havn't quite figured out who) changed the printing flow that automatically disables the Color Setting choices in the print dialog when Photoshop is chosen to manage colors. This is on purpose to prevent double color management.
As it turns out, many people were making color adjustments in the print dialog even with Photoshop chosen to manage colors. And now they wonder why they can no longer access it.
So, in short, your previous method was incorrect, and now you are being forced into the "preferred" color managed workflow.
Hi Charles but why then can I not even change the quality of the print? see my first pic. I should be able to print fast draft or normal when I want to? Thats why I bought the printer? And i also can't choose all the paper options now either?
OK so the printer settings button just worked again through printer manages colour and all the options worked- I have no idea why it suddenly decided to work heres what it looked like & this it how looked before I loaded CS5. but I dont know how to maintain it or why its now worked twice. I hit save but then when I went back into the print box it didn't work again. arghhhhhh
the printer settings button actually worked when I hit printer manages colour for the first time & now its not working again!
yeah... I think I remember some quirk where Color Settings stayed grayed out even when Printer Manages Color. I think it had to do with order of sequence in choosing who color manages.
If you do it the correct way: choosing "Printer Manages Color" in the PS print dialog should enable Color Settings in the subsequent HP print dialog.
Choosing "Photoshop Manages Color" in the PS print dialog should disable Color Settings in the subsequent HP print dialog.
so that last screen shot is with "Printer manages Color" checked?
Also, (a bit of a tangent) unless you are doing this for proofing for a production run at a printing press, you should use an RGB editing space, like AdobeRGB. Desktop printers, like the HP Photosmart, expect RGB data to be sent to them, not CMYK.
(and even then, I would still suggest working in RGB... )
you answer to so that last screen shot is with "Printer manages Color" checked? is yes. however I think theres another glitch because normally when I choose 'printer manages colour' the printer settings button wont work it will only work when I choose 'photoshop mananges colour' but then all the options are grayed out. then wierdly in the last 10 mins the printer settings button decided to work when I chose "Printer manages Color" & I hav no idea why. Just tried it again & it doesn't work again!
Well, so far, every image you have posted indicates things are working as expected.
Try to minimize variables and stick with a good Color Manage workflow:
Calibrate your monitor with a hardware calibration device.
Work in an RGB space (I like ARGB)
Soft proof to your output profile (View>Proof>Custom and choose your printer/paper profile)
Print: choose Photoshop Manages Color and the correct printer/paper Profile in the PS print dialog.
In the HP print dialog, make sure Color Setting are off and choose correct paper and print quality.
how do I change it to RGB? as I havn't chnage anything myself? it was defaulting to this?
Well, that horse has left the barn.. (or whatever aphorism applies)
But in the future, you may get a better range of colors if you create art in an RGB space. Just be sure to proof for your printer to see what colors are out of gamut.
Working in CMYK only to go to a desktop printer may deprive you of certain colors.
A bit dated,
but this Russell Brown tutorial on printing to the HP Photosmart may help:
oh right i see, no I need to work in CMYK as it does go to a professional printer
Right... and even it you do go to offset printing... in your case I would stick to working in sRGB or AdobeRGB.
With document open in Photoshop:
Edit>Convert to Profile>Destination Space>AdobeRGB.
But, as I said before, at this point you probably will see little, if any, difference.
For future projects, have ARGB chosen as your editing space as you are making the art. And soft proof (View>Proof Setup>Custom>Device to Simulate> pick your printer/paper profile), now Cmd+Y will let you soft proof as you edit.
and, frankly, if all of your work is a similar "pastel" palette, you may see little difference.
But you will be using a proper workflow.
And remember, first rule before anything is calibrate your monitor with a hardware calibration system.
I've worked out how I can access printer manages colour which unfortunately i do need to do otherwise I'm going to have to adjust every one of my files for printer
'It's a corrupted preferences file.
What i got from another thread, is that you have to launch PS while holding down a certain combination of keys (i think it was shift+alt+cmd), and it'll reset your preferences.
It worked like a charm.'
but I have to quite out of photoshop everytime I print something & go back in. Did you know if there is a way that I don't need to do this every time?
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