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Cannot install Illustrator CS6 from Adobe Application Manager

Jun 27, 2012 11:57 PM

Tags: #illustrator #install #cs6 #creative_cloud #corrupted

I just signed up for Creative Cloud, and am getting the message "The download appears corrupted. Press Cancel, wait a few minutes and try again (-60)" error when trying to install Illustrator using the Application Manager.

I have successfully installed Photoshop and InDesign, but tried several times with downloading and installing Illustrator.

 

What is wrong? How can I solve it?

 

Reagrds,

Håkan

 
Replies
  • Currently Being Moderated
    Jun 28, 2012 12:07 AM   in reply to HakanErn

    Download and install the Illustrator as the Trial from the adobe.com. Once installed you can License the software with your Adobe ID.

     
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    Jun 29, 2012 10:57 PM   in reply to Manish-Sharma

    This process (from reply #1) worked for me on a failed indesgin install.  Would love to know where temporary install files of Adobe Applicaton Manager are stored and what they are named so I could delete them esp if they are corrupted.

     
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  • Currently Being Moderated
    Jul 1, 2012 2:28 AM   in reply to HakanErn

    Sorry for late response ,

     

    @Ledsjovagen,

     

    Follow the steps in the Article for error 101 :- http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html ,

     

    @jsnola,

     

    the install file from the AAM are saved in the Temp folder with the unique ID folder , however this files gets deleted automatically when the install completes.

     
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    Jul 3, 2012 6:09 AM   in reply to HakanErn

    If your "Main disk" is where your windows 7 installation resides and it's temporary files are created 6GB of free space may not be enough.  Think about 6GB pf hard disk space in comparison to your RAM memory - say it is 4GB, 8GB, or even 16GB of ram then 6 GB or hard disk space for the operating system - the hard drive will not keep up.  I recommend more free space on OS drive.

     

    Jay Seastrunk, AIA

     
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