photodrawken, thanks for the suggestion,

Used to have in V 9, with add-ins, but no mods to v 10 at all. Standard install into standard directories.

I had both V 9 and Elements and Primier installed and removed only Elements, but that shouldn't affect v 10 should it?

Just to be on the safe side I checked that there is no other director named plug-ins outside the V 10 install. There isn't.

I've also ran a registery sweeper to check all is OK. This made no difference. I had tried to run v 10 Elements from the .exe a few times before cleaning the registry.

It clearly is something at the very end of the set up, but it is every time. If a photograph is picked for editing from within v 10 Organiser, the photo appears as it should, including the red sash in Organiser to show that an edit is in progress. Whether the editor is fired up from within organiser or from the .exe file, the result is exactly the same: at the very first mouse click the Adobe error message pops up and the editor freezes.

The editor has never worked. Organiser works fine.

Thanks.

Ian.

Hi Ken.

Only a single monitor.

I did check this about three months back when I had another focused attempt to resolve the problem. It was always the same: 'cross thread deadlock'. I never got further, which meant that I got nowhere!

I first installed to drive D, Proram Files (x86) and I thought that I might cure the problem by uninstalling and reinstalling onto drive C. No difference. I did install with Norton 360 turned off this last time, but still same error.

Event log: I didn't get very far before. Here's the first of the day opening from editor.exe.

The program PhotoshopElementsEditor.exe version 10.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 144c

Start Time: 01cd5916fc60457e

Termination Time: 10

Application Path: C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe

Report Id: 73f32188-c50a-11e1-8ebc-1c4bd60a5413

In Words

0000: 00720043 0073006F 002D0073 00680074
0008: 00650072 00640061 00440000 00610065
0010: 006C0064 0063006F 0000006B 0000

In Bytes

0000: 43 00 72 00 6F 00 73 00 C.r.o.s.
0008: 73 00 2D 00 74 00 68 00 s.-.t.h.
0010: 72 00 65 00 61 00 64 00 r.e.a.d.
0018: 00 00 44 00 65 00 61 00 ..D.e.a.
0020: 64 00 6C 00 6F 00 63 00 d.l.o.c.
0028: 6B 00 00 00 00 00 k.....

This was after opening a photograph for editing from Organiser...

The program PhotoshopElementsEditor.exe version 10.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1f24

Start Time: 01cd591c2254af63

Termination Time: 9

Application Path: C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe

Report Id: 6aa8a5ed-c50f-11e1-8ebc-1c4bd60a5413

Thanks and regards.

Ian

In Words

0000: 00720043 0073006F 002D0073 00680074
0008: 00650072 00640061 00440000 00610065
0010: 006C0064 0063006F 0000006B 0000

In Bytes

0000: 43 00 72 00 6F 00 73 00 C.r.o.s.
0008: 73 00 2D 00 74 00 68 00 s.-.t.h.
0010: 72 00 65 00 61 00 64 00 r.e.a.d.
0018: 00 00 44 00 65 00 61 00 ..D.e.a.
0020: 64 00 6C 00 6F 00 63 00 d.l.o.c.
0028: 6B 00 00 00 00 00 k.....

Thanks 99jon,

Both 'opening as administrator' and clicking a jpg direct to open in editor give the same error message in Event Viwer as before, namely 'cross thread deadlock'.

It's not a question of stabilty: Editor has never opened correctly. As I said earlier, no problems with Editor v 9 on this machine and Organiser v 10 works flawlessly.

Tanks

Ian