yes updated the driver, but hasn't worked. I can try un-installing the driver & re-installing?

yes you can see it when you click print & when working lets you select paper, brightness & resolution etc it worked fine in CS3, it nearly works if I click photoshop manages colour but some of the options still aren't available. I need to be able to select printer manages colour.

Hello, when I say nearly works what happens is I get some of the options I used to but the rest is greyed out so to speak. Picture one shows 'printer manages colour' where the print settings button lets you click but nothing happens. Pic 2 shows 'photoshop manages colour' but as you can see the options I used to have are now greyed out. I rang Adobe this morn & they think its my printer driver which is the issue even though I have got the latest version. They said I need to  un-install & re-install it, what do you think?

many thanks Emma

Hello sorry! here is the other image, it was just to show that the printer settings button works on the 'photoshop manges colour' setting but the options I need aren't available. I'm happy to use which ever one works, but neither one work fully.....

What I need to find out is how I can get the printing options back I used to have when I used CS3.

Here's two images to show the options I used to have available when I clicked on the printer settings button. Pic one shows that I used to be able to pick the quality I want to print but as you can see I can know longer pick 'fast draft' or 'normal' as they are now greyed out. Pic 2 shows that I can now no longer alter the colour options if say I wanted it brighter which I used to be able to do. They are also now greyed out so I cannot move them.

All the printer options were available when I used photoshop CS3 & they are still available in Illustrator CS5 its just photoshop thats the issue. Any ideas?

Hope all that made sense!

something very wierd just happened- the printer settings button actually worked when I hit printer manages colour for the first time & now its not working again!

OK so the printer settings button just worked again through printer manages colour and all the options worked- I have no idea why it suddenly decided to work heres what it looked like & this it how looked before I loaded CS5. but I dont know how to maintain it or why its now worked twice. I hit save but then when I went back into the print box it didn't work again. arghhhhhh

how do I change it to RGB? as I havn't chnage anything myself? it was defaulting to this?

I cant find where to change my document profile to RGB? see first pic I changed it in system preferences if thats correct? see 2nd pic but it still says this in photoshop see 3rd pic.

Ok thanks for all your help. I appreciate it