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Currently Being Moderated

Application Manager update failing

Jul 3, 2012 2:08 PM

Tags: #error #premiere_pro #update #application_manager #failing #speedgrade #premium_production #csxs_infrastructure

I'm getting the following errors when attempting to install the 5 updates to CS6 Production Premium the Application Manager called for this morning;  This is on a Lion 10.7.4 installation. Premiere was already at 6.0.1, but it called for it to also be updated at 110MB. It called for a SpeedGrade update to 6.0.1 at 33MB. The other updates all were infrastructure updates. Adobe CSXS InfrastructureCS6 for Flash Professional, Illustrator, Photoshop, Prelude, and. Premiere Pro.

 

This was the result of two attempts:

 

Adobe SpeedGrade CS6 6.0.1 Update

There was an error installing this update. Please quit and try again later. Error Code: U44M1I210

 

Adobe Premiere Pro CS6 6.0.1 Update

There was an error installing this update. Please quit and try again later. Error Code: U44M1I210

 

Next Try:

 

Adobe SpeedGrade CS6 6.0.1 Update

There was an error installing this update. Please quit and try again later. Error Code: U44M1I210

 

Adobe Premiere Pro CS6 6.0.1 Update

There was an error installing this update. Please quit and try again later. Error Code: U44M1I210

 

Adobe CSXS InfrastructureCS6

There was an error installing this update. Please quit and try again later. Error Code: U44M1I210

 

Any idea what is going on? Tried with the Premiere Pro 6.0.1 update unchecked, same result.

Branched to a new discussion.
 
Replies
  • Currently Being Moderated
    Jul 3, 2012 3:08 PM   in reply to DMHP

    What version of the Adobe Application Manager are you using?  You can locate it at Applications\Utilities\Adobe Application Manager\core\Adobe Application Manager.app.  If you get info it should give you the version number.

     

    Also I would recommend trying the steps listed in Error U44M1I210 | Install updates | CCM, CS6 - http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-up dates-ccm.html.

     
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  • Currently Being Moderated
    Jul 3, 2012 3:41 PM   in reply to DMHP

    Many users which have reported problems applying updates have found their issues resolved by installing the updated Adobe Application Manager 6.2.38.0 which can be found at http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774.  Please respond back if you are still experiencing issues after installing this update.

     

    As for the remainder of your questions it depends on how the updates were packaged in regards to them being indicated as trials.  Are you referring to the updates or the install files for the applications themselves?

     

    Finally for the XML files I don't know what folder you are referring to within your Library folder.

     
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