Hello,
Im trying to install Flash 11
win7
64bit
admin
virus off
it says that mscms.dll is mising. I have looked in the sys32 folder and it is there?
Any ideas?
Thanks,
Jim
Try to download the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-pr oblems-flash-player-windows.html#main-pars_header and save it to disk, then close all browser windows and run the downloaded installer.
didnt work
ran sfc/scannow and this is what i got, but dont know what it means
2012-07-15 15:20:38, Info CSI 000002e0 [SR] Repairing 1 components
2012-07-15 15:20:38, Info CSI 000002e1 [SR] Beginning Verify and Repair transaction
2012-07-15 15:20:38, Info CSI 000002e3 [SR] Cannot repair member file [l:18{9}]"mscms.dll" of Microsoft-Windows-ICM-Base, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-07-15 15:20:38, Info CSI 000002e5 [SR] Cannot repair member file [l:18{9}]"mscms.dll" of Microsoft-Windows-ICM-Base, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-07-15 15:20:38, Info CSI 000002e6 [SR] This component was referenced by [l:164{82}]"Microsoft-Windows-ICM-Package~31bf3856ad364e35~amd64~~6.1 .7601.17514.IcmCoreUpdate"
2012-07-15 15:20:38, Info CSI 000002e8 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\windows\SysWOW64"\[l:18{9}]"mscms.dll"; source file in store is also corrupted
2012-07-15 15:20:38, Info CSI 000002ea [SR] Repair complete
2012-07-15 15:20:38, Info CSI 000002eb [SR] Committing transaction
2012-07-15 15:20:38, Info CSI 000002ef [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired
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