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DandyDahlia 188 posts
Apr 12, 2012
Currently Being Moderated

Error message for product price?

Jul 3, 2012 12:11 AM

Tags: #bug_report #prices #error_viewing

Anyone got this before?

 

ERROR: You've provided a Sell Price 2, however Quantity 2 is either missing or less than or equal to 1. Quantity 2 must be greater than 1. Ensure you have also provided a Sale Price 3.

 

 

But the sell price one is $1.99. The RRP is 0.00 as we don't use it.

The sell price two is $1.89 for 100 units

There is no Sale price 3.

The minimum quantites are 25.

 

Does anyone know why it's being funny? I'd look in the knowledge base but kb.worldsecuresystems.com is still down..

 
Replies
  • mario_gudelj
    1,677 posts
    Oct 13, 2010
    Currently Being Moderated
    Jul 3, 2012 12:31 AM   in reply to DandyDahlia

    From that error message it looks like you're entering the volume pricing but not specifying the price. Have you worked this out/ If not, please give us the screenshot of your price settings and I'll have a closer look at it.

     

    Cheers,

     

    -mario

     
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  • mario_gudelj
    1,677 posts
    Oct 13, 2010
    Currently Being Moderated
    Jul 3, 2012 9:13 PM   in reply to DandyDahlia

    Works on my test site. Please clear the cache and if that doesn't work, please supply me with the site URL and I'll have a look into it for you.

     

    Cheers,

     

    -mario

     
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  • Liam Dilley
    6,667 posts
    Feb 28, 2012
    Currently Being Moderated
    Jul 3, 2012 9:17 PM   in reply to mario_gudelj

    Working for me too.

     
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  • Currently Being Moderated
    Jul 5, 2012 1:58 PM   in reply to mario_gudelj

    Hi guys, I've just found this problem too, here's the situation:

     

    I have a single customer sale price and a wholesale price with volume discounts, i am using Quality thresholds 2 & 3 and sale prices 2 & 3 (for wholesale).

     

    I then try to add an RRP and a sale price to the consumer price and I get the same error message DandyDahlia gets. When I disable the volume discount in the wholesale pricing I can add the RRP and a sale price to the consumer price ok. However this doesnt help as I need the volume discounts for my wholesale customers. Also annoyingly when a wholesaler logs into the secure zone they are shown the consumer RRP and sale price.

     

    My URL to a single product where i am trying to solve this is http://www.macaroonjewellery.co.uk/necklaces/swarovski-crystal-thai-si lver-necklace-2012

     

    This is driving me mad!

     

    Thanks

     

    Karl

     
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  • Currently Being Moderated
    Jul 5, 2012 2:08 PM   in reply to karl1977

    I forgot to say I have cleared the cache.

     

    Thanks

     

     

    Karl

     
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  • Liam Dilley
    6,667 posts
    Feb 28, 2012
    Currently Being Moderated
    Jul 5, 2012 7:13 PM   in reply to karl1977

    Hey guys,

    Mario Found a client with this issue now, same error data in. Does look like a BC bug.

     

    Ill PM you product and site.

     
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  • Currently Being Moderated
    Jul 8, 2012 11:42 PM   in reply to DandyDahlia

    Hi Mario this is still happening on my site - BC wont let me have a product with a single Consumer and a volume discount Wholesaler price without getting this error message.

     

    Please can you look into this.

     

    Thanks

     

    Karl

     
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  • mario_gudelj
    1,677 posts
    Oct 13, 2010
    Currently Being Moderated
    Jul 9, 2012 5:41 PM   in reply to karl1977

    Hi Karl,

     

    The issue is intermittent and only happens on some products. I was able to replicate it only on the product Lana provided me. Would you be able to post the URL of the sit and the name of the product so that I can compare the two?

     

    Thanks!

     

    -mario

     
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  • Currently Being Moderated
    Jul 10, 2012 11:47 PM   in reply to DandyDahlia

    Hi Mario, I have had to disable all wholesale volume pricing due to this bug, when I turned off a wholesale volume discount so I could add a consumer sale price and then tried to turn the wholesale volume discount back on the system simply refused to let me add wholesale volume discounts.

     

    This is quite an issue for us.

     

    thanks

     
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  • mario_gudelj
    1,677 posts
    Oct 13, 2010
    Currently Being Moderated
    Jul 11, 2012 7:16 PM   in reply to karl1977

    We have managed to replicate the issue and have logged a bug with the dev team on it. I believe that this will be fixed in the next sprint, but please be on the look out for the BC blog posts as the bug fixes are published there before every upgrade.

     

    Cheers,

     

    -mario

     
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